Vidyard App Problems (super frustrating)

Posted November 12, 2020 in
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Good morning all!

I'm new to TAYA, and unfortunately am constantly struggling with the Vidyard app.  After recording videos, the app freezes and become unresponsive.  I've removed and reinstalled the app with the same results.

iPhone 11 Pro Max

Is there a better video service solution?  With this being so new to me, I just feel demoralized because I'm fighting the technology every step of the way...
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Myriah Anderson
Hey Adam! I just shared this info with our team and we'll share it with the Vidyard product team.

In the meantime, another video tool I like is Loom. They have a free version you can check out. 

Hope this helps :) 
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Adam Kerrigan
Myriah, the mobile app is the one giving me issues.
Keven Ellison
We have been using the desktop app for months now and it works great. Also, try their support team. They are pretty good and resourceful.

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