How to keep your clients satisfied - Great article for smaller agencies looking to maintain strong relationships

Posted March 10, 2022 in
Digital Sales and Marketing Coaches Digital Sales and Marketing Coaches

Connor DeLaney

"If you’re not prepared to be wrong, you’ll never come up with anything original."

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Marketing Agency Success: 7 Tips To Help You Keep Clients Satisfied

Keeping your clients satisfied is critical to preventing the churn that can threaten the stability of your agency. Use these tips to help.
Our team published this article just over a week ago and I've been hearing a lot of great feedback from agency owners and team members alike who are taking this insight and applying it right away.

Number 5 stands out in particular: Celebrate successes and small wins.

The keyword for me in that section is momentum. We're playing the long game with inbound sales and marketing and you need to recognize as many opportunities as possible to celebrate that you're doing the right work and seeing the results, even if they're not as magnificent as we want just yet. 

Ruben Aguirre   Martin Bredl   Tracy Graziani   Thomas Palermo   Nick Burrage   John Bendever, Jr.   Ranya Barakat would love to hear your thoughts + tag another member in who you feel outta check this article out!
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Nick Burrage
Great article. We all have a desire to promise huge success to prospects - indeed a recent client has even filled in the goals: going from 10 leads a month to 10 a DAY! This part of it is quite tricky but our initial goal is to make sure there is a positive ROI on using our services. After that things become less tense. Agree that there should be more celebrating small wins along the way. 
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