Getting back to the fundamentals of They Ask, You Answer. How do you stay focused?
Posted October 22, 2021
in


"If you’re not prepared to be wrong, you’ll never come up with anything original."
We had a fantastic discussion around this topic of "staying on the path" in our Executives mastermind group this week and I want to open that discussion to the larger leadership community.
Some thoughts we shared around sticking to the fundamentals:
Some thoughts we shared around sticking to the fundamentals:
- It starts with the leaders of your organization to live and breathe these principles
- The team will linger to their old ways if the habits are not regularly reinforced and recognized AND when challenges arise in their roles
- Building a strong foundation for content creation and consumption through your website, CRM, and staff is crucial
- Always celebrate the wins and lessons learned, big or small
- Content managers and videographers deserve to have a seat at the table and should be integrated into bigger, strategic conversations








What else should be on this list? How else are we reinforcing the fundamentals of They Ask, You Answer with our teams to ensure long-term success?
5 Comments
Log in to leave a comment or
Sign up for free
This is a long-winded introduction to the question, how much of this tracking can be done using tools like Hubspot, vs a specific CRM (like Salesforce?) I guess I'm asking, where is the line? We have a tool our franchisees use to do their estimating, and scheduling of jobs, but it is a pretty lousy CRM. It doesn't have much in the way of tracking tools, to show the customer journey. I've been thinking at some point we may want to make the jump to Hubspot (in conjunction with our current CRM) and I thought it would be enough to get us the data we needed. But the statement yesterday got me second-guessing myself.