EP2. Communication Techniques to Keep Your Client On Track
IMPACT+ HQ
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Global Coaching Perfomance Director
In this episode of The Authoritative Coach, Chris shares a set of questions and scenarios to help you delegate accountability back to your client so they own their work and take responsibility for it.
No more running around chasing people down for work.
Check it out:
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The biggest aha for me out of this is to make clear our roles and what accountability means. So many coaches and clients think it means the coach/client services rep/account exec is going to hold the client accountable by hounding the client for work.
That's not the case at all.
The client is a grownup.
These are things to be sure to add to my vanguards.