Contents
Elements of a Great They Ask, You Answer Website
Unlock this full course now!
Get instant access to even more free sales and marketing courses and lessons.
Sign Up For FreeCourse Details
Course Transcripts:
Topics Covered In This Course
This Course Includes
Meet Your Instructor

As IMPACT’s Director of Inbound Training and Video Strategy, Zach is a transformational agent of change. Zach trains sales, marketing, and leadership teams around the world to embrace a culture of inbound within their organizations, empowering them to become the most trusted voice in their respective industries. A charismatic, highly sought-after keynote speaker and consultant, Zach is known for his singular talent for inspiring audiences — both on stage and in the boardroom. He challenges business leaders and teams to discover new ways to connect with their buyers, build trust, and, ultimately, increase revenue.
Log in to leave a comment or
Sign Up for FreeMore From This Instructor
- How to align your teams around a common vision with video
- The different types of styles of marketing and sales videos
- The 7 types of videos that have the biggest impact on your revenue
- The 6 factors that make up an engaging and effective sales or marketing video
Course Transcripts:
- How to align your teams around a common vision with video
- The different types of styles of marketing and sales videos
- The 7 types of videos that have the biggest impact on your revenue
- The 6 factors that make up an engaging and effective sales or marketing video
Course Transcripts:
Course Transcripts:
Course Transcripts:
- How to overcome self-doubt and fear
- On-camera tips to bring out your best performance
- How to look your best on camera with effective facial expressions and gestures
- How to sound your best on camera with the right tone, pacing, etc.
- Knowing when to use a script
Course Transcripts:
- How to overcome self-doubt and fear
- On-camera tips to bring out your best performance
- How to look your best on camera with effective facial expressions and gestures
- How to sound your best on camera with the right tone, pacing, etc.
- Knowing when to use a script
Course Transcripts:
Related Courses
In this lesson we’ll break down what HubSpot Campaigns actually are – how they function, and what you can do with the HubSpot Campaigns Analytics tools
The Lesson Transcript
In this lesson we’ll break down what HubSpot Campaigns actually are – how they function, and what you can do with the HubSpot Campaigns Analytics tools
The Lesson Transcript
- The 10 core components of every great website
- What it means to have a “great website”
- How to leverage website data to increase your sales
- The 10 core components of every great website
- What it means to have a “great website”
- How to leverage website data to increase your sales
- What a key performance indicator (KPI) is
- Why you need to be tracking video KPIs on a regular basis
- The 7 video KPIs you need to know to start tracking your They Ask, You Answer content
Prerequisite:
- What a key performance indicator (KPI) is
- Why you need to be tracking video KPIs on a regular basis
- The 7 video KPIs you need to know to start tracking your They Ask, You Answer content
Prerequisite:
- Comprender cómo han cambiado los compradores modernos y el proceso de compra y lo que eso significa para tu negocio.
- Conocer el contenido correcto que debes crear para impulsar el tráfico, los clientes potenciales y las ventas.
- Comenzar a aprender a usar este contenido para acelerar su proceso de ventas.
- Conocer los elementos de una página web de inbound marketing perfecta.
- Comprender la importancia de la confianza en todos tus esfuerzos relacionados con el inbound marketing.
- Comprender cómo han cambiado los compradores modernos y el proceso de compra y lo que eso significa para tu negocio.
- Conocer el contenido correcto que debes crear para impulsar el tráfico, los clientes potenciales y las ventas.
- Comenzar a aprender a usar este contenido para acelerar su proceso de ventas.
- Conocer los elementos de una página web de inbound marketing perfecta.
- Comprender la importancia de la confianza en todos tus esfuerzos relacionados con el inbound marketing.
- The habits you have to create and maintain long-term at your organization
- How to score yourself and see where you’re at right now
- What high performing They Ask, You Answer businesses have in common
- What success looks like in each of the 10 core concepts of They Ask, You Answer
- Characteristics of the top people bringing They Ask, You Answer to life at their companies and how they’re maintaining their level of success
- Challenges businesses implementing They Ask, You Answer have faced and how they’ve overcome them
Course Transcripts:
- The habits you have to create and maintain long-term at your organization
- How to score yourself and see where you’re at right now
- What high performing They Ask, You Answer businesses have in common
- What success looks like in each of the 10 core concepts of They Ask, You Answer
- Characteristics of the top people bringing They Ask, You Answer to life at their companies and how they’re maintaining their level of success
- Challenges businesses implementing They Ask, You Answer have faced and how they’ve overcome them
Course Transcripts:
- Why you need to consistently manage and optimize your website
- The core focus areas to prioritize
- Common challenges in website optimization and how to overcome them
- Why you need to consistently manage and optimize your website
- The core focus areas to prioritize
- Common challenges in website optimization and how to overcome them
- How to write irresistible subject lines
- How to craft engaging personalized, 1:1 email copy
- How to use your email signature as a sales tool
- What content to include in every sales email
- How to move recipients to action in your email
Course Transcripts:
- How to write irresistible subject lines
- How to craft engaging personalized, 1:1 email copy
- How to use your email signature as a sales tool
- What content to include in every sales email
- How to move recipients to action in your email
Course Transcripts:
Course Transcripts:
Course Transcripts:
- What videos are included in The Selling 7
- The most common mistakes made when producing Selling 7 videos
- How to create a framework for producing Selling 7 videos
- How to make effective, high quality Selling 7 videos
Course Transcripts:
- What videos are included in The Selling 7
- The most common mistakes made when producing Selling 7 videos
- How to create a framework for producing Selling 7 videos
- How to make effective, high quality Selling 7 videos
Course Transcripts:
- Knowing the right keywords to target
- Structuring and writing copy to make both humans and robots (search engines) happy
- Creating URLs, tags, and other mildly technical stuff content folks never thought they’d have to touch
- Using SEO to beat the competition
- Knowing the right keywords to target
- Structuring and writing copy to make both humans and robots (search engines) happy
- Creating URLs, tags, and other mildly technical stuff content folks never thought they’d have to touch
- Using SEO to beat the competition
What do you do? What can you offer besides the usual "contact us" page to transform your website visitors into the qualified leads that will drive measurable revenue growth for your company?
If these are the questions you're wrestling with, you've come to the right place! In this lesson, you'll walk away with a deep understanding of:
- Why you need conversion and content offers on your website, no matter what it is that you do or sell at your company
- From checklists to sales appointments, what are the best types of conversion and content offers for businesses
- Specifically what conversion and content offers are most effective at various stages of the buyer's journey
By the end of this lesson, you'll have a ton of ideas for different types of conversion and content offers you can create for your company that will get the biggest results – based on your goals and the unique journey of your buyers – and you'll understand how to tie them to your pre-existing content on your website.
What do you do? What can you offer besides the usual "contact us" page to transform your website visitors into the qualified leads that will drive measurable revenue growth for your company?
If these are the questions you're wrestling with, you've come to the right place! In this lesson, you'll walk away with a deep understanding of:
- Why you need conversion and content offers on your website, no matter what it is that you do or sell at your company
- From checklists to sales appointments, what are the best types of conversion and content offers for businesses
- Specifically what conversion and content offers are most effective at various stages of the buyer's journey
By the end of this lesson, you'll have a ton of ideas for different types of conversion and content offers you can create for your company that will get the biggest results – based on your goals and the unique journey of your buyers – and you'll understand how to tie them to your pre-existing content on your website.
- Generate more leads
- Boost engagement on social media
- Improve the performance of your website
- An overview of The Visual Sale
- Welcome to the visual age
- The art of video for sales
- The evolution of buyer behavior
- Using video marketing in the awareness stage
- Using video marketing in the post-sale stage
- Creating a culture of video...in-house
Course Transcripts:
- Generate more leads
- Boost engagement on social media
- Improve the performance of your website
- An overview of The Visual Sale
- Welcome to the visual age
- The art of video for sales
- The evolution of buyer behavior
- Using video marketing in the awareness stage
- Using video marketing in the post-sale stage
- Creating a culture of video...in-house
Course Transcripts:
- How to write website copy that connects with your audience
- The three web pages you should focus on first
- Who should be the hero of your content’s story
- How to write website copy that connects with your audience
- The three web pages you should focus on first
- Who should be the hero of your content’s story
Course Transcripts:
Course Transcripts:
Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
- What should be in your content manager job description
- How to screen applicants so you only spend time with the best fits
- The questions you should ask in an interview and what to look for in answers
- How to run a situational activity in the hiring process that shows which candidates can "walk the walk" and "talk the talk"
- How to set your new content manager up for success before they walk in the door
- What should be in your content manager job description
- How to screen applicants so you only spend time with the best fits
- The questions you should ask in an interview and what to look for in answers
- How to run a situational activity in the hiring process that shows which candidates can "walk the walk" and "talk the talk"
- How to set your new content manager up for success before they walk in the door
Course Transcripts:
Course Transcripts:
- What does a content manager do?
- What problems does a content manager solve?
- How can I get the results needed to prove myself in my new role?
- What should I be doing on a daily, weekly, and monthly basis?
If this sounds familiar, you have come to the right place. IMPACT Principal Content Marketing Trainer Kevin Phillips is here to empower you with the knowledge and tactical direction you need to feel comfortable in your new role. Also, you'll discover exactly how you fit in at your company as a key player in driving big results.
By the end of this course, you'll feel confident in your new role as a content manager and will have a clear roadmap of how to establish yourself as a results-driving hero at your organization.
Course Transcripts:
- What does a content manager do?
- What problems does a content manager solve?
- How can I get the results needed to prove myself in my new role?
- What should I be doing on a daily, weekly, and monthly basis?
If this sounds familiar, you have come to the right place. IMPACT Principal Content Marketing Trainer Kevin Phillips is here to empower you with the knowledge and tactical direction you need to feel comfortable in your new role. Also, you'll discover exactly how you fit in at your company as a key player in driving big results.
By the end of this course, you'll feel confident in your new role as a content manager and will have a clear roadmap of how to establish yourself as a results-driving hero at your organization.
Course Transcripts:
- Key areas that you should invest in next (i.e., video, communication training, etc.)
- What to do after you’re successfully producing content
- How to start sharing industry thought leadership
- How to start exploring paid media
- How to start building a brand community
Course Transcripts:
- Key areas that you should invest in next (i.e., video, communication training, etc.)
- What to do after you’re successfully producing content
- How to start sharing industry thought leadership
- How to start exploring paid media
- How to start building a brand community
Course Transcripts:
- Understand how modern buyers and the buying process have changed and what that means for your business
- Know the right content to create to drive traffic, leads, and sales and how to get started
- Learn how to use this content to speed up your sales process
- Learn the elements of the perfect inbound marketing website
- Understand the importance of trust in all of your inbound marketing efforts
Course Transcripts:
- Understand how modern buyers and the buying process have changed and what that means for your business
- Know the right content to create to drive traffic, leads, and sales and how to get started
- Learn how to use this content to speed up your sales process
- Learn the elements of the perfect inbound marketing website
- Understand the importance of trust in all of your inbound marketing efforts
Course Transcripts:
- What exactly a self-selection tool is
- The different types of self-selection tools
- How self-selection tools can help shorten the sales cycle and improve website conversion rates by guiding buyers to their best options
- How to go about building your own self-selection tool
Course Transcripts:
- What exactly a self-selection tool is
- The different types of self-selection tools
- How self-selection tools can help shorten the sales cycle and improve website conversion rates by guiding buyers to their best options
- How to go about building your own self-selection tool
Course Transcripts:
- Establish a deep understanding of the role of your website and precisely what it is that your buyers are seeking from you.
- Discover the four essential things every single one of your ideal-fit prospects is looking for from your website, no matter what it is that you do or sell.
- Unlock seven simple, yet powerful website copywriting techniques that will empower you to deliver your well-researched messages and value propositions with greater clarity.
- Establish a deep understanding of the role of your website and precisely what it is that your buyers are seeking from you.
- Discover the four essential things every single one of your ideal-fit prospects is looking for from your website, no matter what it is that you do or sell.
- Unlock seven simple, yet powerful website copywriting techniques that will empower you to deliver your well-researched messages and value propositions with greater clarity.
Course Transcripts:
Course Transcripts:
Course Transcripts:
Course Transcripts:
- The role your business website needs to play to see the results you're looking for
- What makes your business website great to your ideal buyers
- The consequences of not investing in your business website's user experience
- The 10 key areas of what we call the Website Mastery Scorecard
Course Transcripts:
- The role your business website needs to play to see the results you're looking for
- What makes your business website great to your ideal buyers
- The consequences of not investing in your business website's user experience
- The 10 key areas of what we call the Website Mastery Scorecard
Course Transcripts:
- Why these topics are important
- Overcoming objections to answering these questions
- Why SME participation is so important for each topic
- How SMEs can help bring these topics to life
- Important considerations to keep in mind while creating this content
Course Transcripts:
Intro
- Why these topics are important
- Overcoming objections to answering these questions
- Why SME participation is so important for each topic
- How SMEs can help bring these topics to life
- Important considerations to keep in mind while creating this content
Course Transcripts:
Intro
The Transcript For This Course
The Transcript For This Course
- What is semantic HTML is and how does it play a role in getting your pages ranked?
- What factors does Google consider when looking at a page? (Hint: it’s not just looking at the words!)
- How does SEO go beyond the words on a page to the structure of your site?
- How to make it easy for Google to understand your site’s structure
- The importance of mobile friendliness & responsive design
- HTML basics to get you started
- What is semantic HTML is and how does it play a role in getting your pages ranked?
- What factors does Google consider when looking at a page? (Hint: it’s not just looking at the words!)
- How does SEO go beyond the words on a page to the structure of your site?
- How to make it easy for Google to understand your site’s structure
- The importance of mobile friendliness & responsive design
- HTML basics to get you started
"Every day I log into HubSpot, I have no idea what's going on in there and I don't know how to find anything. It's making it impossible to leverage HubSpot for contact segmentation, marketing and sales automation, and database management. On top of that, it's so disorganized, I'm not sure I can trust the reporting and analytics."
If this sounds like you, you're in the right place.
In this course you'll learn:
- The most common reasons why chaotic, messy HubSpot portals happen to good, well-meaning HubSpotter's
- The step-by-step process you need to follow to clean out your old, unwanted contacts and how to clean up our data
- Long-term strategies to keep your HubSpot portal data pristine, clean, and always reliable and up-to-date
Course Transcripts:
"Every day I log into HubSpot, I have no idea what's going on in there and I don't know how to find anything. It's making it impossible to leverage HubSpot for contact segmentation, marketing and sales automation, and database management. On top of that, it's so disorganized, I'm not sure I can trust the reporting and analytics."
If this sounds like you, you're in the right place.
In this course you'll learn:
- The most common reasons why chaotic, messy HubSpot portals happen to good, well-meaning HubSpotter's
- The step-by-step process you need to follow to clean out your old, unwanted contacts and how to clean up our data
- Long-term strategies to keep your HubSpot portal data pristine, clean, and always reliable and up-to-date
Course Transcripts:
- How to overcome self-doubt and fear
- On-camera tips to bring out your best performance
- How to look your best on camera with effective facial expressions and gestures
- How to sound your best on camera with the right tone, pacing, etc.
- Knowing when to use a script
Course Transcripts:
- How to overcome self-doubt and fear
- On-camera tips to bring out your best performance
- How to look your best on camera with effective facial expressions and gestures
- How to sound your best on camera with the right tone, pacing, etc.
- Knowing when to use a script
Course Transcripts:
Course Transcripts:
Course Transcripts:
- How to use Google Search Console
- How to use Google Analytics
Course Transcripts:
- How to use Google Search Console
- How to use Google Analytics
Course Transcripts:
- The importance of proper planning during the pre-production stage.
- Supporting the client throughout the production process.
- The importance of understanding The Selling 7 and They Ask, You Answer when creating case studies videos.
- The production stage including what a filming day could look like.
- Industry-proven director tips to make your filming day successful.
- The post-production stage including transferring your footage and editing.
Course Transcripts:
- The importance of proper planning during the pre-production stage.
- Supporting the client throughout the production process.
- The importance of understanding The Selling 7 and They Ask, You Answer when creating case studies videos.
- The production stage including what a filming day could look like.
- Industry-proven director tips to make your filming day successful.
- The post-production stage including transferring your footage and editing.
Course Transcripts:
- Drive registration and attendance at webinars and virtual events with promo videos
- Get more people to view content with a promo video
- Show the value of your product to help close deals and encourage adoption
- Create personalized videos for ABM
- Increase open and CTR for emails by using video
- How to get started with your Vidyard account
- Using Vidyard with Sales and what best practices you need to know
- How to use Vidyard to supercharge your most important sales and marketing videos (The Selling 7)
- Building client relationships
- Setting up your branded Vidyard page
- How to empower your sales team with the sales enablement videos they need with Vidyard
- Understanding the power you have in using Vidyard with your marketing
- How you can leverage Vidyard for your educational content videos
- How to optimize the execution of your content strategy, start to finish, with Vidyard
- The benefits from using Vidyard with HubSpot to help supercharge your marketing and sales efforts with video.
- Other best practices, client stories, and words for the Vidyard and IMPACT Plus team!
- Drive registration and attendance at webinars and virtual events with promo videos
- Get more people to view content with a promo video
- Show the value of your product to help close deals and encourage adoption
- Create personalized videos for ABM
- Increase open and CTR for emails by using video
- How to get started with your Vidyard account
- Using Vidyard with Sales and what best practices you need to know
- How to use Vidyard to supercharge your most important sales and marketing videos (The Selling 7)
- Building client relationships
- Setting up your branded Vidyard page
- How to empower your sales team with the sales enablement videos they need with Vidyard
- Understanding the power you have in using Vidyard with your marketing
- How you can leverage Vidyard for your educational content videos
- How to optimize the execution of your content strategy, start to finish, with Vidyard
- The benefits from using Vidyard with HubSpot to help supercharge your marketing and sales efforts with video.
- Other best practices, client stories, and words for the Vidyard and IMPACT Plus team!
- Why each of the Big 5 is critical to content marketing success
- Specific nuances for writing each of the Big 5
- Examples of high-performing Big 5 articles in action
- Why each of the Big 5 is critical to content marketing success
- Specific nuances for writing each of the Big 5
- Examples of high-performing Big 5 articles in action
- Your website be more organized, structured, and easier for users to navigate
- You spot new content priorities, opportunities, and gaps with ease
- Search engines like Google map your content more efficiently
- Your search rankings go up due to better visibility
Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6
- Your website be more organized, structured, and easier for users to navigate
- You spot new content priorities, opportunities, and gaps with ease
- Search engines like Google map your content more efficiently
- Your search rankings go up due to better visibility
Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6
- What sales enablement content is (and isn't)
- What a revenue team is and how the revenue team model is the key to your success
- How to run powerful content brainstorms with your sales team
- How to leverage Liz's custom-built revenue content brainstorm tool
- How to report on the ROI of your content, so no one ever questions your value
Course Transcripts:
- What sales enablement content is (and isn't)
- What a revenue team is and how the revenue team model is the key to your success
- How to run powerful content brainstorms with your sales team
- How to leverage Liz's custom-built revenue content brainstorm tool
- How to report on the ROI of your content, so no one ever questions your value
Course Transcripts:
- How to implement a business strategy
- About the IMPACT Certified Coaching Program
- How using the proven method They Ask, You Answer can increase sales
- Valuable advice for business owners on how to grow a marketing agency
- Business software and books every CEO should know
- To scale your business from 2 to over 70 employees
- How to implement a business strategy
- About the IMPACT Certified Coaching Program
- How using the proven method They Ask, You Answer can increase sales
- Valuable advice for business owners on how to grow a marketing agency
- Business software and books every CEO should know
- To scale your business from 2 to over 70 employees
- The importance of leveraging content in the sales process
- How to spend less time educating in sales meetings and ensuring you’re always working with qualified prospects
- How Assignment Selling works
- When you should be using Assignment Selling
- What great Assignment Selling looks like
- How to get started
Course Transcripts:
- The importance of leveraging content in the sales process
- How to spend less time educating in sales meetings and ensuring you’re always working with qualified prospects
- How Assignment Selling works
- When you should be using Assignment Selling
- What great Assignment Selling looks like
- How to get started
Course Transcripts:
- “Conversational Marketing” and embracing that in your business culture.
- How to shift the organizational mindset to embrace live chat.
- Discover how to create a live chat playbook to roll out your strategy.
- 5 Rules for starting your first conversation and advanced techniques to improve the end-user experience.
- The importance of measuring and the key metrics to monitor with your live chat.
- Learn about the advanced features that you can do and understand when you are ready to implement them.
Course Transcripts:
- “Conversational Marketing” and embracing that in your business culture.
- How to shift the organizational mindset to embrace live chat.
- Discover how to create a live chat playbook to roll out your strategy.
- 5 Rules for starting your first conversation and advanced techniques to improve the end-user experience.
- The importance of measuring and the key metrics to monitor with your live chat.
- Learn about the advanced features that you can do and understand when you are ready to implement them.
Course Transcripts:
In this new course, you’ll unlock the powerful tactics, strategies, and secrets to creating prospecting emails that are guaranteed to get higher open rates and leave your prospects genuinely excited to learn more from you.
Course Transcripts:
In this new course, you’ll unlock the powerful tactics, strategies, and secrets to creating prospecting emails that are guaranteed to get higher open rates and leave your prospects genuinely excited to learn more from you.
Course Transcripts:
- How to align your teams around a common vision with video
- The different types of styles of marketing and sales videos
- The 7 types of videos that have the biggest impact on your revenue
- The 6 factors that make up an engaging and effective sales or marketing video
Course Transcripts:
- How to align your teams around a common vision with video
- The different types of styles of marketing and sales videos
- The 7 types of videos that have the biggest impact on your revenue
- The 6 factors that make up an engaging and effective sales or marketing video
Course Transcripts:
- What Google My Business is
- Why Google My Business is important
- How to optimize your listing
- How to review and add images
- How to audit and respond to reviews
- How to create google posts
- How to add videos
- How to measure success using insights
- What Google My Business is
- Why Google My Business is important
- How to optimize your listing
- How to review and add images
- How to audit and respond to reviews
- How to create google posts
- How to add videos
- How to measure success using insights
- The simple processes you need to produce the highest quality content possible every single time.
- How to make sure you’re answering your ideal buyer’s questions through your content.
- How to craft insanely memorable blog introductions that hook your audience.
- How to craft conclusions that excite your ideal buyers and make them ready to take immediate action.
- Why adding personality into your content is mission-critical to your success as a content creator today.
- The dos and don'ts of adding personality to content.
- The best tools to help you optimize your content and production.
Course Transcripts:
- The simple processes you need to produce the highest quality content possible every single time.
- How to make sure you’re answering your ideal buyer’s questions through your content.
- How to craft insanely memorable blog introductions that hook your audience.
- How to craft conclusions that excite your ideal buyers and make them ready to take immediate action.
- Why adding personality into your content is mission-critical to your success as a content creator today.
- The dos and don'ts of adding personality to content.
- The best tools to help you optimize your content and production.
Course Transcripts: