Fundamentals of Website Management and Optimization

  
PRO
4.3
(6)

Get this course and dozens more

Watch the rest of this course and unlock more with IMPACT+ Pro.

Unlock this course now Unlock this course now

Related Courses

Lesson length 39m
FREE
Course Course
Assignment Selling
Level: Beginner
¿Tu equipo de ventas no ve valor en el contenido? ¿Piensan que estás perdiendo el tiempo? ¿Tus ventas no mejoran a pesar de que publicas artículos y vídeo uno tras otro? Assignment Selling podría sea ​​la pieza que te falta en el rompecabezas de inbound marketing. 

Cuando se implementa, Assignment Selling, una de las piezas fundamentales de They Ask, You Answer, pone el contenido que creas, en manos de tu equipo de ventas para ayudarlos a abordar las preguntas, objeciones e inquietudes de los clientes potenciales y cerrar tratos más rápido. 
Hemos ayudado a cientos de empresas en múltiples industrias a mejorar sus procesos de ventas utilizando Assignment Selling y, en este curso, Certified They Ask, You Answer Coach Sergio San José te enseña todo lo que necesitas saber para que sea un éxito en tu organización.

En este curso, aprenderás: 
  • La importancia de aprovechar el contenido en el proceso de ventas 
  • Cómo dedicar menos tiempo a educar en las reuniones de ventas y asegurarse de que siempre estás trabajando con los prospectos cualificados 
  • Cómo funciona Assignment Selling  
  • Cuándo deberías usar Assignment Selling 
  • Cómo luce Assignment Selling cuando se hace bien 
  • Cómo empezar 

¡Este curso es ideal para representantes comerciales, líderes de ventas, especialistas en marketing y liderazgo, ya que habla sobre la forma más rápida de ver el ROI en tus ventas y marketing digital!


¿Tu equipo de ventas no ve valor en el contenido? ¿Piensan que estás perdiendo el tiempo? ¿Tus ventas no mejoran a pesar de que publicas artículos y vídeo uno tras otro? Assignment Selling podría sea ​​la pieza que te falta en el rompecabezas de inbound marketing. 

Cuando se implementa, Assignment Selling, una de las piezas fundamentales de They Ask, You Answer, pone el contenido que creas, en manos de tu equipo de ventas para ayudarlos a abordar las preguntas, objeciones e inquietudes de los clientes potenciales y cerrar tratos más rápido. 
Hemos ayudado a cientos de empresas en múltiples industrias a mejorar sus procesos de ventas utilizando Assignment Selling y, en este curso, Certified They Ask, You Answer Coach Sergio San José te enseña todo lo que necesitas saber para que sea un éxito en tu organización.

En este curso, aprenderás: 
  • La importancia de aprovechar el contenido en el proceso de ventas 
  • Cómo dedicar menos tiempo a educar en las reuniones de ventas y asegurarse de que siempre estás trabajando con los prospectos cualificados 
  • Cómo funciona Assignment Selling  
  • Cuándo deberías usar Assignment Selling 
  • Cómo luce Assignment Selling cuando se hace bien 
  • Cómo empezar 

¡Este curso es ideal para representantes comerciales, líderes de ventas, especialistas en marketing y liderazgo, ya que habla sobre la forma más rápida de ver el ROI en tus ventas y marketing digital!


Lesson length 1h 21m
PRO
Course Course
Video Selling Strategy
Level: Beginner
How do you sell in a video-first, virtual workplace? Learn how to use video in every stage of the sales process to improve engagement and increase revenue.

Course Transcripts:
How do you sell in a video-first, virtual workplace? Learn how to use video in every stage of the sales process to improve engagement and increase revenue.

Course Transcripts:
Lesson length 1h 30m
PRO
Course Course
How to Turn Your Website Into Your Best Sales Tool
Level: Advanced
If educating potential buyers is your goal, then you must stop viewing your company website as a marketing tool and start seeing it as a sales tool. Buyers will never appreciate a beautiful site if they can’t find what they need. Your site needs to educate potential buyers to help your sales team close deals faster. Join Vin Gaeta, Managing Director at IMPACT, as he teaches about search engine optimization, UX-driven design, self-service tools, data and analytics, sales focus, website management, and all the key elements to making a website a lead generation machine.

In this course you will learn: 
  • The 10 core components of every great website
  • What it means to have a “great website”
  • How to leverage website data to increase your sales

If educating potential buyers is your goal, then you must stop viewing your company website as a marketing tool and start seeing it as a sales tool. Buyers will never appreciate a beautiful site if they can’t find what they need. Your site needs to educate potential buyers to help your sales team close deals faster. Join Vin Gaeta, Managing Director at IMPACT, as he teaches about search engine optimization, UX-driven design, self-service tools, data and analytics, sales focus, website management, and all the key elements to making a website a lead generation machine.

In this course you will learn: 
  • The 10 core components of every great website
  • What it means to have a “great website”
  • How to leverage website data to increase your sales

Lesson length 2h 08m
FREE
Course Course
Fundamentos de They Ask, You Answer
Level: Beginner
Bien, estás invirtiendo en inbound marketing, pero no estás viendo los resultados que esperabas. Estás escribiendo contenido, pero el crecimiento de tu tráfico, clientes potenciales y ventas ha sido lento o inexistente. No estás solo. Inbound marketing funciona, pero el hecho es que demasiadas personas lo están haciendo de manera incorrecta. 

Este curso cambiará todo eso. 

They Ask, You Answer es un enfoque revolucionario para el inbound marketing que ha permitido a miles de empresas de todo el mundo alcanzar los objetivos más agresivos de tráfico, ventas y clientes potenciales. Únete a Sergio San José y sumérgete con él en lo que es inbound marketing y en cómo funciona.


Al final de este curso, podrás: 
  • Comprender cómo han cambiado los compradores modernos y el proceso de compra y lo que eso significa para tu negocio.
  • Conocer el contenido correcto que debes crear para impulsar el tráfico, los clientes potenciales y las ventas.
  • Comenzar a aprender a usar este contenido para acelerar su proceso de ventas. 
  • Conocer los elementos de una página web de inbound marketing perfecta. 
  • Comprender la importancia de la confianza en todos tus esfuerzos relacionados con el inbound marketing.


Bien, estás invirtiendo en inbound marketing, pero no estás viendo los resultados que esperabas. Estás escribiendo contenido, pero el crecimiento de tu tráfico, clientes potenciales y ventas ha sido lento o inexistente. No estás solo. Inbound marketing funciona, pero el hecho es que demasiadas personas lo están haciendo de manera incorrecta. 

Este curso cambiará todo eso. 

They Ask, You Answer es un enfoque revolucionario para el inbound marketing que ha permitido a miles de empresas de todo el mundo alcanzar los objetivos más agresivos de tráfico, ventas y clientes potenciales. Únete a Sergio San José y sumérgete con él en lo que es inbound marketing y en cómo funciona.


Al final de este curso, podrás: 
  • Comprender cómo han cambiado los compradores modernos y el proceso de compra y lo que eso significa para tu negocio.
  • Conocer el contenido correcto que debes crear para impulsar el tráfico, los clientes potenciales y las ventas.
  • Comenzar a aprender a usar este contenido para acelerar su proceso de ventas. 
  • Conocer los elementos de una página web de inbound marketing perfecta. 
  • Comprender la importancia de la confianza en todos tus esfuerzos relacionados con el inbound marketing.


Lesson length 50m
PRO
Course Course
Digital Communication Techniques for 1:1 Sales
Level: Intermediate
Email marketing isn’t dead — it’s just much harder to make an impression these days,  especially if you’re trying to sell something! 

Are you looking to boost the open and response rates to your sales emails?

In this course, Myriah Anderson dives into the fundamentals of crafting engaging emails that we use to successfully help move prospects along in the buying journey more quickly and with more confidence.

You will learn:
  • How to write irresistible subject lines
  • How to craft engaging personalized, 1:1 email copy
  • How to use your email signature as a sales tool
  • What content to include in every sales email
  • How to move recipients to action in your email

This course is a great fit for sales professionals and sales leaders who want to increase their team’s effectiveness with email communication and video in the sales process.

By the end of this course, you’ll be confident in how to create clickable subject lines, engaging email copy that includes 1:1 video, calls-to-action, interactive signatures, and the types of content that will help you move deals along faster. 

Course Transcripts:
Email marketing isn’t dead — it’s just much harder to make an impression these days,  especially if you’re trying to sell something! 

Are you looking to boost the open and response rates to your sales emails?

In this course, Myriah Anderson dives into the fundamentals of crafting engaging emails that we use to successfully help move prospects along in the buying journey more quickly and with more confidence.

You will learn:
  • How to write irresistible subject lines
  • How to craft engaging personalized, 1:1 email copy
  • How to use your email signature as a sales tool
  • What content to include in every sales email
  • How to move recipients to action in your email

This course is a great fit for sales professionals and sales leaders who want to increase their team’s effectiveness with email communication and video in the sales process.

By the end of this course, you’ll be confident in how to create clickable subject lines, engaging email copy that includes 1:1 video, calls-to-action, interactive signatures, and the types of content that will help you move deals along faster. 

Course Transcripts:
Lesson length 29m
FREE
Course Course
Getting Started With Sales Technology
Level: Beginner
Many of us have been there before: Everyone is excited about what’s possible and the promise of inbound marketing. You start creating content, sending emails, creating offers, optimizing your website — but then, as the weeks and months roll by, the questions start, and doubt creeps in… 
“I don’t know how to clearly prove the ROI of our inbound marketing.”

“We know our content is driving traffic, but we don’t know if it’s impacting revenue.”

“Our leadership and sales teams don’t see the value of the content we’re producing.”

It doesn’t have to be like this. 

In this course, Carina Duffy will teach you how we’ve seen sales organizations at hundreds of companies utilize CRMs and other sales technology to sell better and track performance. You’ll learn:

  • What a CRM is and what it should be doing for your team
  • How to be more efficient and productive using sales technology
  • How to improve your sales enablement using sales technology
  • How to optimize your sales process using sales technology
  • How to choose the right CRM for you
  • How to get started with sales technology

This course is a great fit for both sales managers and sales reps who either have not adopted a CRM platform or are in the process of vetting platforms and who want to improve their sales processes and performance.

By the end, you’ll know exactly what a CRM and other sales technology can and should do for you and your team, and have the knowledge to get started vetting and adopting these tools confidently!

Course Transcripts:

Many of us have been there before: Everyone is excited about what’s possible and the promise of inbound marketing. You start creating content, sending emails, creating offers, optimizing your website — but then, as the weeks and months roll by, the questions start, and doubt creeps in… 
“I don’t know how to clearly prove the ROI of our inbound marketing.”

“We know our content is driving traffic, but we don’t know if it’s impacting revenue.”

“Our leadership and sales teams don’t see the value of the content we’re producing.”

It doesn’t have to be like this. 

In this course, Carina Duffy will teach you how we’ve seen sales organizations at hundreds of companies utilize CRMs and other sales technology to sell better and track performance. You’ll learn:

  • What a CRM is and what it should be doing for your team
  • How to be more efficient and productive using sales technology
  • How to improve your sales enablement using sales technology
  • How to optimize your sales process using sales technology
  • How to choose the right CRM for you
  • How to get started with sales technology

This course is a great fit for both sales managers and sales reps who either have not adopted a CRM platform or are in the process of vetting platforms and who want to improve their sales processes and performance.

By the end, you’ll know exactly what a CRM and other sales technology can and should do for you and your team, and have the knowledge to get started vetting and adopting these tools confidently!

Course Transcripts:

Lesson length 51m
PRO
Course Course
Your Role as a They Ask, You Answer Sales Leader
Level: Advanced
If you want They Ask, You Answer to succeed at your company, you need your sales team to be on board. When salespeople have a tried and true method they’ve been using for years, they’re unlikely to try something new and less certain. The key to getting They Ask, You Answer buy-in from your sales reps is to show them how the methodology will make their lives easier. In this course you will learn how to get your sales team to fully embrace They Ask, You Answer, how to hold them accountable, and how to onboard new team members in the future. 

In this course you will learn:
  • How to get your team to fully embrace They Ask, You Answer
  • How to keep them sticking to the process and hold them accountable
  • How to quickly onboard any new sales reps who join your team in the future so your team never misses a beat

Course Transcripts:
If you want They Ask, You Answer to succeed at your company, you need your sales team to be on board. When salespeople have a tried and true method they’ve been using for years, they’re unlikely to try something new and less certain. The key to getting They Ask, You Answer buy-in from your sales reps is to show them how the methodology will make their lives easier. In this course you will learn how to get your sales team to fully embrace They Ask, You Answer, how to hold them accountable, and how to onboard new team members in the future. 

In this course you will learn:
  • How to get your team to fully embrace They Ask, You Answer
  • How to keep them sticking to the process and hold them accountable
  • How to quickly onboard any new sales reps who join your team in the future so your team never misses a beat

Course Transcripts:
Lesson length 1h 20m
FREE
Course Course
The Visual Sale for Sales Professionals
Level: Beginner
In this course, you’ll learn how a highly-effective sales professional (and sales team) can unlock the power of video and visual communication. By understanding and applying the philosophies of “The Visual Sale”, you’ll see dramatic improvements in buyer engagement, shorten the sales cycle, and build more trust with your prospects and customers.

This course is a great fit for any sales professional whether you’re beginning your journey with virtual sales or are looking for new ways to continue adapting to today's changing buyer. 

By the end, you’ll have a full understanding of why video is important for all sales teams, where to focus your time and energy, and an introduction to the strategies used by some of the best “video-first” sales teams around the world.

Course Transcripts:

In this course, you’ll learn how a highly-effective sales professional (and sales team) can unlock the power of video and visual communication. By understanding and applying the philosophies of “The Visual Sale”, you’ll see dramatic improvements in buyer engagement, shorten the sales cycle, and build more trust with your prospects and customers.

This course is a great fit for any sales professional whether you’re beginning your journey with virtual sales or are looking for new ways to continue adapting to today's changing buyer. 

By the end, you’ll have a full understanding of why video is important for all sales teams, where to focus your time and energy, and an introduction to the strategies used by some of the best “video-first” sales teams around the world.

Course Transcripts:

Lesson length 1h 05m
PRO
Course Course
Crafting "Selling 7" Videos that Convert
Level: Advanced
So you’ve bought the camera and lighting equipment, you’ve created the YouTube channel, and you’ve convinced your team to get ready for their close-ups — but you’re still not seeing traffic, leads, or sales from your video investment. You’re not alone. 

Many marketers and businesses struggle to see real results from their video marketing for one big reason: They’re focused on creating the wrong content. 

They need to be creating what we call The Selling 7, or the seven videos that will have the biggest impact on your business’ website conversions and sales.  

From video ideation and prioritization to publishing and hosting best practices, this course from They Ask, You Answer Coach Will Schulz will teach you how to master your own Selling 7 video strategy, top to bottom. You will learn:

  • What videos are included in The Selling 7
  • The most common mistakes made when producing Selling 7 videos
  • How to create a framework for producing Selling 7 videos
  • How to make effective, high quality Selling 7 videos

This course is a great fit for videographers and content marketing managers who are already familiar with video marketing and the concept of The Selling 7 and are ready to start planning the production of their own videos. For anyone in sales or service who will be participating in these types of videos, this is critical information as well.

By the end, you will have a shared understanding of the purpose of The Selling 7. You will also know how to execute each video’s pre-production in a way that avoids common mistakes. Finally, you’ll know how to go about scheduling the shoots and hosting the content to track the viewer analytics behind your website videos.

Course Transcripts:
So you’ve bought the camera and lighting equipment, you’ve created the YouTube channel, and you’ve convinced your team to get ready for their close-ups — but you’re still not seeing traffic, leads, or sales from your video investment. You’re not alone. 

Many marketers and businesses struggle to see real results from their video marketing for one big reason: They’re focused on creating the wrong content. 

They need to be creating what we call The Selling 7, or the seven videos that will have the biggest impact on your business’ website conversions and sales.  

From video ideation and prioritization to publishing and hosting best practices, this course from They Ask, You Answer Coach Will Schulz will teach you how to master your own Selling 7 video strategy, top to bottom. You will learn:

  • What videos are included in The Selling 7
  • The most common mistakes made when producing Selling 7 videos
  • How to create a framework for producing Selling 7 videos
  • How to make effective, high quality Selling 7 videos

This course is a great fit for videographers and content marketing managers who are already familiar with video marketing and the concept of The Selling 7 and are ready to start planning the production of their own videos. For anyone in sales or service who will be participating in these types of videos, this is critical information as well.

By the end, you will have a shared understanding of the purpose of The Selling 7. You will also know how to execute each video’s pre-production in a way that avoids common mistakes. Finally, you’ll know how to go about scheduling the shoots and hosting the content to track the viewer analytics behind your website videos.

Course Transcripts:
Lesson length 1h 25m
PRO
Course Course
How to Implement Video with Your Sales Team
Level: Intermediate
Sales reps are often some of the most lively, story-filled people you’ll work with and yet so many of their stories go untold. Video is the perfect medium for sharing those stories and showcasing the individuals on your team. Learning how to incorporate video into your sales process will immediately level up your sales conversations.

In this course, you will learn:
  • Why it’s vital our sales team participates in video
  • How to help the sales team plan and prepare for videos
  • How to refine your on-camera teaching and storytelling skills
  • Best practices for distributing video content in the sales process

Sales reps are often some of the most lively, story-filled people you’ll work with and yet so many of their stories go untold. Video is the perfect medium for sharing those stories and showcasing the individuals on your team. Learning how to incorporate video into your sales process will immediately level up your sales conversations.

In this course, you will learn:
  • Why it’s vital our sales team participates in video
  • How to help the sales team plan and prepare for videos
  • How to refine your on-camera teaching and storytelling skills
  • Best practices for distributing video content in the sales process

Lesson length 1h 22m
PRO
Course Course
How to Optimize a Blog Post for SEO
Level: Advanced
You can’t just create blog articles and not do any SEO to target your audience. As a content manager, you feel lost, confused, and you might be thinking…

“I’m not an SEO person. How am I supposed to learn everything I need to optimize my content?”

“How do my articles get found by the right people?”

You ARE the right person. You CAN get your content to perform better by doing proven SEO steps to increase the quantity and quality of your traffic. 

By the end of this course, you will have a step-by-step guide to fully understanding and executing what it takes for written content to be found by the right audience, including:

  • Knowing the right keywords to target
  • Structuring and writing copy to make both humans and robots (search engines) happy
  • Creating URLs, tags, and other mildly technical stuff content folks never thought they’d have to touch
  • Using SEO to beat the competition


This course is essential for content managers and digital marketers who publish content and wants their content seen by search engines. It’s time to rank higher to reach your audience!
You can’t just create blog articles and not do any SEO to target your audience. As a content manager, you feel lost, confused, and you might be thinking…

“I’m not an SEO person. How am I supposed to learn everything I need to optimize my content?”

“How do my articles get found by the right people?”

You ARE the right person. You CAN get your content to perform better by doing proven SEO steps to increase the quantity and quality of your traffic. 

By the end of this course, you will have a step-by-step guide to fully understanding and executing what it takes for written content to be found by the right audience, including:

  • Knowing the right keywords to target
  • Structuring and writing copy to make both humans and robots (search engines) happy
  • Creating URLs, tags, and other mildly technical stuff content folks never thought they’d have to touch
  • Using SEO to beat the competition


This course is essential for content managers and digital marketers who publish content and wants their content seen by search engines. It’s time to rank higher to reach your audience!
Lesson length 13m
FREE
Lesson Lesson
How to Provide Feedback on Sales Calls and Appointments
Level: Beginner
As a sales manager or director, it’s imperative to regularly review and provide feedback to your team’s sales calls to identify what is working well and coach them on how to improve their conversations. Oftentimes though, it can be challenging to deliver feedback in a conducive, actionable way. 

In this lesson, you will learn:
  • How to set the conditions or terms for recording and reviewing sales calls
  • What to look for when you’re reviewing a sales call
  • How to give feedback to your sales team with tact, grace and actionable steps for improvement
As a sales manager or director, it’s imperative to regularly review and provide feedback to your team’s sales calls to identify what is working well and coach them on how to improve their conversations. Oftentimes though, it can be challenging to deliver feedback in a conducive, actionable way. 

In this lesson, you will learn:
  • How to set the conditions or terms for recording and reviewing sales calls
  • What to look for when you’re reviewing a sales call
  • How to give feedback to your sales team with tact, grace and actionable steps for improvement
Lesson length 4h 58m
PRO
Course Course
The Visual Sale
Level: Beginner
Is video really important? Yes...yes, it is! You can’t ignore the need for all businesses to use video, especially as the world has rapidly changed to need video throughout business channels. 

The Visual Sale will show you how to create a successful sales and marketing culture within your organization to get dramatic results! Learn how to harness the power of video across all aspects of your business channels in a growing virtual world. 
  • Generate more leads
  • Boost engagement on social media
  • Improve the performance of your website

This goes beyond the marketing team and into your sales team having the resources needed to provide answers for prospective customers. Your business can use video to reach new customers, gain their trust, and answer their questions before you even get to know them. 

The Visual Sale is IMPACT’s video course based on the revolutionary book of the same name, written by Marcus Sheridan and Tyler Lessard.
In this course, you will learn cover to cover these lessons:
  • An overview of The Visual Sale
  • Welcome to the visual age
  • The art of video for sales
  • The evolution of buyer behavior
  • Using video marketing in the awareness stage
  • Using video marketing in the post-sale stage
  •  Creating a culture of video...in-house 

Course Transcripts:
Is video really important? Yes...yes, it is! You can’t ignore the need for all businesses to use video, especially as the world has rapidly changed to need video throughout business channels. 

The Visual Sale will show you how to create a successful sales and marketing culture within your organization to get dramatic results! Learn how to harness the power of video across all aspects of your business channels in a growing virtual world. 
  • Generate more leads
  • Boost engagement on social media
  • Improve the performance of your website

This goes beyond the marketing team and into your sales team having the resources needed to provide answers for prospective customers. Your business can use video to reach new customers, gain their trust, and answer their questions before you even get to know them. 

The Visual Sale is IMPACT’s video course based on the revolutionary book of the same name, written by Marcus Sheridan and Tyler Lessard.
In this course, you will learn cover to cover these lessons:
  • An overview of The Visual Sale
  • Welcome to the visual age
  • The art of video for sales
  • The evolution of buyer behavior
  • Using video marketing in the awareness stage
  • Using video marketing in the post-sale stage
  •  Creating a culture of video...in-house 

Course Transcripts:
Lesson length 41m
PRO
Course Course
How Sales Professionals Can Get the Most Out of HubSpot CRM
Level: Intermediate
As a sales professional, your main focus is on closing deals and hitting your sales targets or quotas – it typically isn’t on learning a new technology and the ins and outs of a CRM platform. Which is why it can often feel overwhelming or intimidating when you first dive into using HubSpot CRM. However, learning how to use HubSpot CRM to your advantage will improve your efficiency and, ultimately, your bottom line.

In this course, you will learn:
  • How to get set up in HubSpot
  • How to start using HubSpot as a sales rep
  • How to increase your productivity and effectiveness
As a sales professional, your main focus is on closing deals and hitting your sales targets or quotas – it typically isn’t on learning a new technology and the ins and outs of a CRM platform. Which is why it can often feel overwhelming or intimidating when you first dive into using HubSpot CRM. However, learning how to use HubSpot CRM to your advantage will improve your efficiency and, ultimately, your bottom line.

In this course, you will learn:
  • How to get set up in HubSpot
  • How to start using HubSpot as a sales rep
  • How to increase your productivity and effectiveness
Lesson length 23m
PRO
Course Course
How to Write Quality Web Copy
Level: Beginner
Have you recently spent thousands on a new website only to see lackluster conversions after it launched? Or do you feel it’s time to invest in updating your website and fear it’ll be a wasted cost? So many elements go into a great website – design, user experience, imagery, copy – so which one can have the greatest impact? Web copy is ultimately the thing that can make or break your website’s performance.

In this lesson, you will learn:
  • How to write website copy that connects with your audience
  • The three web pages you should focus on first
  • Who should be the hero of your content’s story
Have you recently spent thousands on a new website only to see lackluster conversions after it launched? Or do you feel it’s time to invest in updating your website and fear it’ll be a wasted cost? So many elements go into a great website – design, user experience, imagery, copy – so which one can have the greatest impact? Web copy is ultimately the thing that can make or break your website’s performance.

In this lesson, you will learn:
  • How to write website copy that connects with your audience
  • The three web pages you should focus on first
  • Who should be the hero of your content’s story
Lesson length 42m
PRO
Course Course
Managing Your Reputation and Reviews in Today's Marketplace
Level: Intermediate
In this course, you’ll learn how to actively manage your online reputation, while leveraging the power of online reviews to drive qualified leads into the sales process. A great reputation will attract new business, but a bad reputation will ensure that your potential leads have the wrong impression of you from the very start. 

This course is a great fit for marketing professionals or business owners who need to understand the fundamentals of an online reputation and how to harness the power of online reviews to attract new customers and drive revenue.

By the end of this course, you’ll have a full understanding of where your online reputation currently stands. You’ll be able to set up a repeatable process to drive new customer reviews to high-target external sites (such as Google My Business, Facebook, Angie’s List, or Home Advisor). And finally, you’ll learn how to properly address negative public feedback so that you can win back trust.

Course Transcripts:
In this course, you’ll learn how to actively manage your online reputation, while leveraging the power of online reviews to drive qualified leads into the sales process. A great reputation will attract new business, but a bad reputation will ensure that your potential leads have the wrong impression of you from the very start. 

This course is a great fit for marketing professionals or business owners who need to understand the fundamentals of an online reputation and how to harness the power of online reviews to attract new customers and drive revenue.

By the end of this course, you’ll have a full understanding of where your online reputation currently stands. You’ll be able to set up a repeatable process to drive new customer reviews to high-target external sites (such as Google My Business, Facebook, Angie’s List, or Home Advisor). And finally, you’ll learn how to properly address negative public feedback so that you can win back trust.

Course Transcripts:
Lesson length 17m
PRO
Course Course
Making the Most of a Virtual Event Sponsorship
Level: Intermediate
Virtual sponsorships are a huge opportunity for your brand to get in front of a bigger audience AND to make a lasting impression on the virtual stage. Whatever your title might be, if you want to learn how to deliver maximum value as a sponsor for a virtual audience, then this is exactly where you need to be.

Discover why virtual event sponsorships are worth investing in, the types of virtual event sponsorships that are available, how to work effectively with event producers (from an event producer), and how to wow attendees and turn them into leads for your business.

Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Virtual sponsorships are a huge opportunity for your brand to get in front of a bigger audience AND to make a lasting impression on the virtual stage. Whatever your title might be, if you want to learn how to deliver maximum value as a sponsor for a virtual audience, then this is exactly where you need to be.

Discover why virtual event sponsorships are worth investing in, the types of virtual event sponsorships that are available, how to work effectively with event producers (from an event producer), and how to wow attendees and turn them into leads for your business.

Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson length 24m
PRO
Lesson Lesson
How to Use HubSpot Sales Hub to Make Assignment Selling a Breeze
Level: Intermediate
The sales technique of assignment selling – wherein you assign content as homework strategically throughout the sales process – is proven to close more deals fasters across all industries. But how can you leverage technology (like HubSpot Sales Hub) to make your assignment selling more efficient and effective? 

That's what this lesson is all about. In this lesson, you'll learn how to use HubSpot templates and snippets for assignment selling, as well as documents and analytics. 

Note: You’ll need at least Sales Starter to get the most out of templates, snippets, and documents for assignment selling, and you’ll need Sales Pro or above to use sales content analytics.

The Lesson Transcript 
The sales technique of assignment selling – wherein you assign content as homework strategically throughout the sales process – is proven to close more deals fasters across all industries. But how can you leverage technology (like HubSpot Sales Hub) to make your assignment selling more efficient and effective? 

That's what this lesson is all about. In this lesson, you'll learn how to use HubSpot templates and snippets for assignment selling, as well as documents and analytics. 

Note: You’ll need at least Sales Starter to get the most out of templates, snippets, and documents for assignment selling, and you’ll need Sales Pro or above to use sales content analytics.

The Lesson Transcript 
Lesson length 2h 14m
FREE
Course Course
They Ask, You Answer Fundamentals with Marcus Sheridan
Level: Beginner
So you’re investing in inbound marketing, but aren’t seeing the results you expected. You’re writing content, but your traffic, leads, and sales growth has been slow or non-existent. You’re not alone. Inbound marketing works, but the fact is, too many people are doing it wrong. 

This course will change all that.

They Ask, You Answer is a revolutionary approach to inbound marketing that has empowered thousands of companies around the world to reach their most aggressive traffic, sales, and leads goals, and in this inspiring, high-energy course, the mind behind the framework, Marcus Sheridan, dives into what it is and how it works.  

By the end of this two-hour course, you will:
  • Understand how modern buyers and the buying process have changed and what that means for your business 
  • Know the right content to create to drive traffic, leads, and sales and how to get started
  • Learn how to use this content to speed up your sales process
  • Learn the elements of the perfect inbound marketing website 
  • Understand the importance of trust in all of your inbound marketing efforts

This course is for anyone who wants to stop wasting time and money on inbound marketing tactics and agencies that don’t work. Use the proven They Ask, You Answer to elevate your brand authority and make customers want to buy from you!

Note: When originally published, this course was titled “Digital Sales & Marketing Framework for Today's Modern Buyer.” This is still reflected in the graphics for this course.

Course Transcripts:

So you’re investing in inbound marketing, but aren’t seeing the results you expected. You’re writing content, but your traffic, leads, and sales growth has been slow or non-existent. You’re not alone. Inbound marketing works, but the fact is, too many people are doing it wrong. 

This course will change all that.

They Ask, You Answer is a revolutionary approach to inbound marketing that has empowered thousands of companies around the world to reach their most aggressive traffic, sales, and leads goals, and in this inspiring, high-energy course, the mind behind the framework, Marcus Sheridan, dives into what it is and how it works.  

By the end of this two-hour course, you will:
  • Understand how modern buyers and the buying process have changed and what that means for your business 
  • Know the right content to create to drive traffic, leads, and sales and how to get started
  • Learn how to use this content to speed up your sales process
  • Learn the elements of the perfect inbound marketing website 
  • Understand the importance of trust in all of your inbound marketing efforts

This course is for anyone who wants to stop wasting time and money on inbound marketing tactics and agencies that don’t work. Use the proven They Ask, You Answer to elevate your brand authority and make customers want to buy from you!

Note: When originally published, this course was titled “Digital Sales & Marketing Framework for Today's Modern Buyer.” This is still reflected in the graphics for this course.

Course Transcripts:

Lesson length 30m
FREE
Course Course
Self-Selection and the Touchless Buying Experience
Level: Beginner
Is your website forcing visitors to fill out a form to get a quote? Does it make them have to talk to someone before making a purchase?

Fact: Modern buyers don’t want to be sold to. They want to take ownership of their buying decision and know they’re making the best choice for themselves. Why do you think so many hide behind their computer screens rather than browsing (or braving) the aisles of their local stores? 

Self-selection tools (think product match quizzes) transform your website experience to help buyers sell themselves. They help personalize a buyer’s experience on your website, making it not only easier but more enjoyable for them to make a purchase without needing to talk to someone on your team. 

In this course, taught by IMPACT’s Chief Learning Officer Chris Duprey, you’ll learn everything you need to create this experience on your website, including:

  • What exactly a self-selection tool is
  • The different types of self-selection tools
  • How self-selection tools can help shorten the sales cycle and improve website conversion rates by guiding buyers to their best options
  • How to go about building your own self-selection tool
 
This course is a must-see for anyone in marketing, but especially those in sales, marketing, design, and user experience.

Course Transcripts:
Is your website forcing visitors to fill out a form to get a quote? Does it make them have to talk to someone before making a purchase?

Fact: Modern buyers don’t want to be sold to. They want to take ownership of their buying decision and know they’re making the best choice for themselves. Why do you think so many hide behind their computer screens rather than browsing (or braving) the aisles of their local stores? 

Self-selection tools (think product match quizzes) transform your website experience to help buyers sell themselves. They help personalize a buyer’s experience on your website, making it not only easier but more enjoyable for them to make a purchase without needing to talk to someone on your team. 

In this course, taught by IMPACT’s Chief Learning Officer Chris Duprey, you’ll learn everything you need to create this experience on your website, including:

  • What exactly a self-selection tool is
  • The different types of self-selection tools
  • How self-selection tools can help shorten the sales cycle and improve website conversion rates by guiding buyers to their best options
  • How to go about building your own self-selection tool
 
This course is a must-see for anyone in marketing, but especially those in sales, marketing, design, and user experience.

Course Transcripts:
Lesson length 23m
PRO
Lesson Lesson
Website Conversion Copywriting Secrets that Get Results (In Under 30 Minutes)
Level: Beginner
After a ton of internal collaboration, meetings, and research, you’ve nailed your messaging strategy. You also understand the broad strokes of what you need to write on your website pages to hook your ideal customers in and make them excited about buying from you. 

Still, something isn’t right. For some reason, your website is failing to close the deal by attracting and converting those perfect-fit prospects. 

Often, the culprit for this is your website copy. Instead of bringing those customers to you, the well-intentioned words you’ve chosen are letting you down by scaring off, confusing, or otherwise repelling the people you’re trying to reach.

If website copywriting for your company is stumping you, you’ve come to the right place. In this lesson, you will:

  • Establish a deep understanding of the role of your website and precisely what it is that your buyers are seeking from you.
  • Discover the four essential things every single one of your ideal-fit prospects is looking for from your website, no matter what it is that you do or sell.
  • Unlock seven simple, yet powerful website copywriting techniques that will empower you to deliver your well-researched messages and value propositions with greater clarity.
After a ton of internal collaboration, meetings, and research, you’ve nailed your messaging strategy. You also understand the broad strokes of what you need to write on your website pages to hook your ideal customers in and make them excited about buying from you. 

Still, something isn’t right. For some reason, your website is failing to close the deal by attracting and converting those perfect-fit prospects. 

Often, the culprit for this is your website copy. Instead of bringing those customers to you, the well-intentioned words you’ve chosen are letting you down by scaring off, confusing, or otherwise repelling the people you’re trying to reach.

If website copywriting for your company is stumping you, you’ve come to the right place. In this lesson, you will:

  • Establish a deep understanding of the role of your website and precisely what it is that your buyers are seeking from you.
  • Discover the four essential things every single one of your ideal-fit prospects is looking for from your website, no matter what it is that you do or sell.
  • Unlock seven simple, yet powerful website copywriting techniques that will empower you to deliver your well-researched messages and value propositions with greater clarity.
Lesson length 1h 05m
PRO
Course Course
Inbound Lead Generation & Conversion Optimization
Level: Beginner
In this course, you’ll learn all about how to convert your incoming website visitors into leads, and how to make those conversion points effective.

This course is a great fit for any marketing professional new to inbound marketing who is looking to learn how to bring in more prospects through their website, and ultimately provide new sales opportunities for their company.

By the end, you’ll know how to get started with inbound lead generation and conversion optimization - from the moment a visitor enters your site, to when they become a lead and beyond!

Course Transcripts:
In this course, you’ll learn all about how to convert your incoming website visitors into leads, and how to make those conversion points effective.

This course is a great fit for any marketing professional new to inbound marketing who is looking to learn how to bring in more prospects through their website, and ultimately provide new sales opportunities for their company.

By the end, you’ll know how to get started with inbound lead generation and conversion optimization - from the moment a visitor enters your site, to when they become a lead and beyond!

Course Transcripts:
Lesson length 54m
FREE
Course Course
Investing in Incredible Digital Sales and Marketing Results
Level: Intermediate
If you look at the most successful inbound case studies, the companies who have experienced the most significant sales and revenue growth with inbound, there is one common theme amongst them: They weren’t reliant on an agency or outsourced vendor to dictate what they did. Instead, they owned it. They made the investments, and because of that, revolutionized their businesses and in many cases, their industries.

In this course, you’ll learn what it means to take ownership of your digital sales and marketing, how you can do it, and the long term value it provides.

This course is a great fit for business owners, senior leaders, and leadership team members.

By the end of this course, you’ll know what it takes to transition from a position of reliance on others to a position of ownership for your digital sales and marketing.

Course Transcripts:

If you look at the most successful inbound case studies, the companies who have experienced the most significant sales and revenue growth with inbound, there is one common theme amongst them: They weren’t reliant on an agency or outsourced vendor to dictate what they did. Instead, they owned it. They made the investments, and because of that, revolutionized their businesses and in many cases, their industries.

In this course, you’ll learn what it means to take ownership of your digital sales and marketing, how you can do it, and the long term value it provides.

This course is a great fit for business owners, senior leaders, and leadership team members.

By the end of this course, you’ll know what it takes to transition from a position of reliance on others to a position of ownership for your digital sales and marketing.

Course Transcripts:

Lesson length 37m
PRO
Course Course
Investing in Your Business Website's User Experience
Level: Intermediate
Needing a website for your business is a given, but the same website from 2000 or even 2013 isn’t going to cut it. To succeed with inbound marketing and They Ask, You Answer, your business website needs a specific user experience and unique features you may not have considered before. 

Your business website can be your No. 1 salesperson, driving traffic, leads, and sales every single day of the year, after hours, without ever needing to take a day off. Unfortunately, too many businesses are missing out on this opportunity by investing in the wrong areas. 

We’ve built hundreds of websites over the years that have helped businesses get set up for success and, in this course, we share everything you need to know to do it yourself. By the end of this quick, 35-minute course, you'll have a clear understanding of:

  • The role your business website needs to play to see the results you're looking for
  • What makes your business website great to your ideal buyers 
  • The consequences of not investing in your business website's user experience
  • The 10 key areas of what we call the Website Mastery Scorecard
 
This course is ideally suited for business, marketing, and sales leaders who want to drive more growth through their business website.

Course Transcripts:
Needing a website for your business is a given, but the same website from 2000 or even 2013 isn’t going to cut it. To succeed with inbound marketing and They Ask, You Answer, your business website needs a specific user experience and unique features you may not have considered before. 

Your business website can be your No. 1 salesperson, driving traffic, leads, and sales every single day of the year, after hours, without ever needing to take a day off. Unfortunately, too many businesses are missing out on this opportunity by investing in the wrong areas. 

We’ve built hundreds of websites over the years that have helped businesses get set up for success and, in this course, we share everything you need to know to do it yourself. By the end of this quick, 35-minute course, you'll have a clear understanding of:

  • The role your business website needs to play to see the results you're looking for
  • What makes your business website great to your ideal buyers 
  • The consequences of not investing in your business website's user experience
  • The 10 key areas of what we call the Website Mastery Scorecard
 
This course is ideally suited for business, marketing, and sales leaders who want to drive more growth through their business website.

Course Transcripts:
Lesson length 25m
PRO
Lesson Lesson
How To Do HubSpot Lead Nurturing (That Isn't Terrible)
Level: Beginner
Nurturing your leads via email is absolutely critical to the success of your digital sales and marketing strategies – and HubSpot is a fantastic platform for lead nurturing automation. Unfortunately, many digital marketers just like you know you need to be running automated email lead nurturing campaigns.... but often the results are lackluster, at best, no matter what you do.

If that sounds like you. You're in the right place. In this lesson, we’ll break down why most email nurturing campaigns are so stinking bad, how to avoid those things and do email nurturing for your company that’s NOT so stinking bad (and maybe actually is effective). We'll also get into some tips and tricks for doing your email nurturing with HubSpot’s automation tools.

The Lesson Transcript
Nurturing your leads via email is absolutely critical to the success of your digital sales and marketing strategies – and HubSpot is a fantastic platform for lead nurturing automation. Unfortunately, many digital marketers just like you know you need to be running automated email lead nurturing campaigns.... but often the results are lackluster, at best, no matter what you do.

If that sounds like you. You're in the right place. In this lesson, we’ll break down why most email nurturing campaigns are so stinking bad, how to avoid those things and do email nurturing for your company that’s NOT so stinking bad (and maybe actually is effective). We'll also get into some tips and tricks for doing your email nurturing with HubSpot’s automation tools.

The Lesson Transcript
Lesson length 22m
PRO
Lesson Lesson
Technical SEO Basics for Inbound Marketing
Level: Beginner
Being an inbound marketer means you need to understand many concepts, including SEO. This starter lesson will help you learn the terms used such as HTML basics, meta descriptions, top navigation, breadcrumbs, H1, H2, and much more. 

Our knowledgeable Director of SEO, Kevin Church, has a passion for all things search engine optimization (and collectible Blu-ray DVDs) and will teach you everything you need to know to answer questions like
  • What is semantic HTML is and how does it play a role in getting your pages ranked?
  • What factors does Google consider when looking at a page? (Hint: it’s not just looking at the words!)
  • How does SEO go beyond the words on a page to the structure of your site?

In this lesson you will learn:
  • How to make it easy for Google to understand your site’s structure
  • The importance of mobile friendliness & responsive design 
  • HTML basics to get you started


Resources:
Being an inbound marketer means you need to understand many concepts, including SEO. This starter lesson will help you learn the terms used such as HTML basics, meta descriptions, top navigation, breadcrumbs, H1, H2, and much more. 

Our knowledgeable Director of SEO, Kevin Church, has a passion for all things search engine optimization (and collectible Blu-ray DVDs) and will teach you everything you need to know to answer questions like
  • What is semantic HTML is and how does it play a role in getting your pages ranked?
  • What factors does Google consider when looking at a page? (Hint: it’s not just looking at the words!)
  • How does SEO go beyond the words on a page to the structure of your site?

In this lesson you will learn:
  • How to make it easy for Google to understand your site’s structure
  • The importance of mobile friendliness & responsive design 
  • HTML basics to get you started


Resources:
Lesson length 1h 33m
PRO
Course Course
4 Content Guides to Convert Leads, Close Deals, and Delight Customers
Level: Intermediate
Content managers, are you looking for ways to attract more visitors to your website, convert more leads, close more sales and turn more customers into brand evangelists? We thought you might be – in this course, we’re going to talk about four different types of guides you can create to help you achieve those very goals.

Course Transcripts:
Content managers, are you looking for ways to attract more visitors to your website, convert more leads, close more sales and turn more customers into brand evangelists? We thought you might be – in this course, we’re going to talk about four different types of guides you can create to help you achieve those very goals.

Course Transcripts:
Lesson length 1h 26m
PRO
Course Course
How to Create Amazing Case Study Videos
Level: Intermediate
Creating case study videos is an effective way to showcase the success your clients have when using your products or services. They provide proof that you can deliver on your promise while showing the benefits your business provides and allows your audience to build trust for your company.

Lights, camera,....wait, how do you know when you're ready to film? 

Creating case study videos is a great way to integrate multiple marketing strategies into one cohesive campaign, but it can be overwhelming to make happen successfully. There are many things to consider when creating case study videos, and having an industry expert guide you through the process will help set you up for success!

Alex Winter is the Creative Director & Video Manager at IMPACT who has over ten years of industry experience and will be your instructor for this incredibly valuable course. 

In this course, you will learn…
  • The importance of proper planning during the pre-production stage. 
  • Supporting the client throughout the production process. 
  • The importance of understanding The Selling 7 and They Ask, You Answer when creating case studies videos. 
  • The production stage including what a filming day could look like. 
  • Industry-proven director tips to make your filming day successful.
  • The post-production stage including transferring your footage and editing.

After completing this course, you will be ready to say “lights, camera, action”!

Course Transcripts:
Creating case study videos is an effective way to showcase the success your clients have when using your products or services. They provide proof that you can deliver on your promise while showing the benefits your business provides and allows your audience to build trust for your company.

Lights, camera,....wait, how do you know when you're ready to film? 

Creating case study videos is a great way to integrate multiple marketing strategies into one cohesive campaign, but it can be overwhelming to make happen successfully. There are many things to consider when creating case study videos, and having an industry expert guide you through the process will help set you up for success!

Alex Winter is the Creative Director & Video Manager at IMPACT who has over ten years of industry experience and will be your instructor for this incredibly valuable course. 

In this course, you will learn…
  • The importance of proper planning during the pre-production stage. 
  • Supporting the client throughout the production process. 
  • The importance of understanding The Selling 7 and They Ask, You Answer when creating case studies videos. 
  • The production stage including what a filming day could look like. 
  • Industry-proven director tips to make your filming day successful.
  • The post-production stage including transferring your footage and editing.

After completing this course, you will be ready to say “lights, camera, action”!

Course Transcripts:
Lesson length 1h 22m
PRO
Course Course
3 Essential Tools for the Modern They Ask, You Answer Sales Rep
Level: Beginner
A successful sales team uses technology to engage with prospects, shorten the sales cycle, and keep the company aligned. But, how do you choose a software that will help your sales team and one they’ll actually use? 

As a They Ask, You Answer sales leader, this course will help you determine what technology to invest in to help your sales reps perform at the highest level throughout your sales process. IMPACT’s Stefan Christensen has trained hundreds of sales reps to utilize their CRM effectively and leverage 1:1 video with prospects and clients. 

In this course you will learn:
  • What kind of sales tools are available
  • How to evaluate them for your business
  • What to do once you choose a tool
A successful sales team uses technology to engage with prospects, shorten the sales cycle, and keep the company aligned. But, how do you choose a software that will help your sales team and one they’ll actually use? 

As a They Ask, You Answer sales leader, this course will help you determine what technology to invest in to help your sales reps perform at the highest level throughout your sales process. IMPACT’s Stefan Christensen has trained hundreds of sales reps to utilize their CRM effectively and leverage 1:1 video with prospects and clients. 

In this course you will learn:
  • What kind of sales tools are available
  • How to evaluate them for your business
  • What to do once you choose a tool
Lesson length 38m
PRO
Lesson Lesson
Sales Reporting and Dashboards in HubSpot
Level: Advanced
You're using the HubSpot CRM and Sales Hub tools, but are you leveraging them to your fullest potential, so you can rely on the platform to help you maximize your revenue growth potential? If you're a sales manager or professional asking yourself this question, you're in the right place. 

In this lesson, you'll learn:

  • How to approach HubSpot reporting for sales 
  • The basics of HubSpot dashboards for sales
  • How to create your own dashboard as a sales rep
  • How to create your own dashboard as a sales manager

By the end of this short lesson, you'll feel 100% confident and comfortable navigating HubSpot's sales reporting tools, as well as how to use your dashboards to fuel real growth and help you close more deals faster.

The Lesson Transcript 
You're using the HubSpot CRM and Sales Hub tools, but are you leveraging them to your fullest potential, so you can rely on the platform to help you maximize your revenue growth potential? If you're a sales manager or professional asking yourself this question, you're in the right place. 

In this lesson, you'll learn:

  • How to approach HubSpot reporting for sales 
  • The basics of HubSpot dashboards for sales
  • How to create your own dashboard as a sales rep
  • How to create your own dashboard as a sales manager

By the end of this short lesson, you'll feel 100% confident and comfortable navigating HubSpot's sales reporting tools, as well as how to use your dashboards to fuel real growth and help you close more deals faster.

The Lesson Transcript 
Lesson length 23m
PRO
Course Course
Virtual Sales Appointment Strategies that Close Deals Faster
Level: Intermediate
In this course, we’ll examine today’s virtual marketplace, its effect on the sales process, and how to master virtual sales appointments that take less time and move more buyers to action.

This course is a great fit for any sales or service team that is either beginning the transition to virtual appointments or is experiencing a much longer sales cycle and lackluster results since making this shift.

By the end, you’ll know how to set up the appointments, how to leverage tools to help conduct meetings, how to ease your prospects’ concerns, and how to ensure you are not losing valuable sales opportunities when moving to a virtual environment.

Course Transcripts:
In this course, we’ll examine today’s virtual marketplace, its effect on the sales process, and how to master virtual sales appointments that take less time and move more buyers to action.

This course is a great fit for any sales or service team that is either beginning the transition to virtual appointments or is experiencing a much longer sales cycle and lackluster results since making this shift.

By the end, you’ll know how to set up the appointments, how to leverage tools to help conduct meetings, how to ease your prospects’ concerns, and how to ensure you are not losing valuable sales opportunities when moving to a virtual environment.

Course Transcripts:
Lesson length 1h 03m
FREE
Course Course
Vidyard 101: Tool Basics, Tips, and Tricks
Level: Beginner
At IMPACT, we help you drive more sales from your inbound marketing by teaching you to execute a powerful framework, They Ask, You Answer. 
But, why is video so important for sales and marketing? It’s simple. Using video for sales can help you break through inboxes and can earn 3x more responses. It allows sellers to build relationships at a distance, explain topics simply, and help accelerate deal cycles. Some companies who have used Vidyard have even cut their deal cycles in half with video! 


Video is an incredibly powerful medium that makes it easier than ever to evoke emotion and forge human connections at scale. For organizations that sell primarily to other businesses, B2B video marketing has emerged as an incredibly effective tactic for reaching, educating, and nurturing potential customers. Use video to get more views on content, more attendees at webinars and virtual events, and to move accounts forward in the sales cycle. 

How to Use Marketing for Video:
  • Drive registration and attendance at webinars and virtual events with promo videos
  • Get more people to view content with a promo video
  • Show the value of your product to help close deals and encourage adoption
  • Create personalized videos for ABM
  • Increase open and CTR for emails by using video


You can benefit from using Vidyard with HubSpot to help supercharge your video for marketing and sales efforts. With the Vidyard for HubSpot integration, you can unlock capabilities to visibly showcase how video is helping move the business needle and drive key results; in HubSpot’s case, Vidyard helped their sales team achieve 4x booked meetings, 77% click-through rate on video, and a 94% retention rate for their top sales rep. Whether it’s through list building and segmentation, or workflow creation and lead scoring, Vidyard will showcase a broad view of data that’s necessary for you to see if your video efforts are valuable right inside of the HubSpot platform.


In this course, you will learn:
  • How to get started with your Vidyard account
  • Using Vidyard with Sales and what best practices you need to know
  • How to use Vidyard to supercharge your most important sales and marketing videos (The Selling 7)
  • Building client relationships
  • Setting up your branded Vidyard page
  • How to empower your sales team with the sales enablement videos they need with Vidyard
  • Understanding the power you have in using Vidyard with your marketing
  • How you can leverage Vidyard for your educational content videos
  • How to optimize the execution of your content strategy, start to finish, with Vidyard
  • The benefits from using Vidyard with HubSpot to help supercharge your marketing and sales efforts with video.
  • Other best practices, client stories, and words for the Vidyard and IMPACT Plus team!
At IMPACT, we help you drive more sales from your inbound marketing by teaching you to execute a powerful framework, They Ask, You Answer. 
But, why is video so important for sales and marketing? It’s simple. Using video for sales can help you break through inboxes and can earn 3x more responses. It allows sellers to build relationships at a distance, explain topics simply, and help accelerate deal cycles. Some companies who have used Vidyard have even cut their deal cycles in half with video! 


Video is an incredibly powerful medium that makes it easier than ever to evoke emotion and forge human connections at scale. For organizations that sell primarily to other businesses, B2B video marketing has emerged as an incredibly effective tactic for reaching, educating, and nurturing potential customers. Use video to get more views on content, more attendees at webinars and virtual events, and to move accounts forward in the sales cycle. 

How to Use Marketing for Video:
  • Drive registration and attendance at webinars and virtual events with promo videos
  • Get more people to view content with a promo video
  • Show the value of your product to help close deals and encourage adoption
  • Create personalized videos for ABM
  • Increase open and CTR for emails by using video


You can benefit from using Vidyard with HubSpot to help supercharge your video for marketing and sales efforts. With the Vidyard for HubSpot integration, you can unlock capabilities to visibly showcase how video is helping move the business needle and drive key results; in HubSpot’s case, Vidyard helped their sales team achieve 4x booked meetings, 77% click-through rate on video, and a 94% retention rate for their top sales rep. Whether it’s through list building and segmentation, or workflow creation and lead scoring, Vidyard will showcase a broad view of data that’s necessary for you to see if your video efforts are valuable right inside of the HubSpot platform.


In this course, you will learn:
  • How to get started with your Vidyard account
  • Using Vidyard with Sales and what best practices you need to know
  • How to use Vidyard to supercharge your most important sales and marketing videos (The Selling 7)
  • Building client relationships
  • Setting up your branded Vidyard page
  • How to empower your sales team with the sales enablement videos they need with Vidyard
  • Understanding the power you have in using Vidyard with your marketing
  • How you can leverage Vidyard for your educational content videos
  • How to optimize the execution of your content strategy, start to finish, with Vidyard
  • The benefits from using Vidyard with HubSpot to help supercharge your marketing and sales efforts with video.
  • Other best practices, client stories, and words for the Vidyard and IMPACT Plus team!
Lesson length 53m
PRO
Course Course
How to Role Play Virtual Selling With Your Team
Level: Advanced
In this course, you’ll learn the importance of role-playing and how to execute effective role-play scenarios that actually help grow the confidence of your team, help them master the right communication techniques in a private environment (rather than in front of buyers), and ultimately improve your sales process and customer experience.

This course is a great fit for sales reps, sales leaders, and leadership, as it addresses a key skill that leaders and sales reps need to understand.

By the end of this course, you’ll be able to prepare for, conduct, and follow-up on a successful sales role-play.

Course Transcripts:
In this course, you’ll learn the importance of role-playing and how to execute effective role-play scenarios that actually help grow the confidence of your team, help them master the right communication techniques in a private environment (rather than in front of buyers), and ultimately improve your sales process and customer experience.

This course is a great fit for sales reps, sales leaders, and leadership, as it addresses a key skill that leaders and sales reps need to understand.

By the end of this course, you’ll be able to prepare for, conduct, and follow-up on a successful sales role-play.

Course Transcripts:
Lesson length 57m
PRO
Course Course
Creating Pillar Content Your Buyers and Search Engines Will Love
Level: Intermediate
So you hired a content manager, and you’re churning out high-quality, long-form articles on the reg, but still not seeing that killer organic traffic you need. With one of the only constants in life being Google’s algorithm updates, this is an all too common challenge

As much as it pains us, the way we marketers used to “do SEO” no longer cuts it. How search engines map our content today is very different (and much more human) than it was when we all first started creating content marketing strategies or our companies and we need to cater to this. Enter topic clusters and pillar pages.

Organizing your content in a topic cluster and pillar page model will help:
  • Your website be more organized, structured, and easier for users to navigate
  • You spot new content priorities, opportunities, and gaps with ease
  • Search engines like Google map your content more efficiently
  • Your search rankings go up due to better visibility
 
But what is the topic cluster and pillar content model? How does it work and why? What do great pillar pages look like across different industries? How do you select your own topic cluster and pillar content topics? How do you develop an out-of-this-world, revenue-generating strategy for a pillar page? And how do you track the success of your topic clusters and pillar pages?

You'll find the answers to these questions (and much more) in this IMPACT+ Pro course with the mind behind IMPACT’s traffic and lead-generating pillar strategy, Liz Moorehead. 

This course is ideally suited for content managers and digital marketers who are tasked with developing and executing robust content strategies that drive results for their company.

Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6

So you hired a content manager, and you’re churning out high-quality, long-form articles on the reg, but still not seeing that killer organic traffic you need. With one of the only constants in life being Google’s algorithm updates, this is an all too common challenge

As much as it pains us, the way we marketers used to “do SEO” no longer cuts it. How search engines map our content today is very different (and much more human) than it was when we all first started creating content marketing strategies or our companies and we need to cater to this. Enter topic clusters and pillar pages.

Organizing your content in a topic cluster and pillar page model will help:
  • Your website be more organized, structured, and easier for users to navigate
  • You spot new content priorities, opportunities, and gaps with ease
  • Search engines like Google map your content more efficiently
  • Your search rankings go up due to better visibility
 
But what is the topic cluster and pillar content model? How does it work and why? What do great pillar pages look like across different industries? How do you select your own topic cluster and pillar content topics? How do you develop an out-of-this-world, revenue-generating strategy for a pillar page? And how do you track the success of your topic clusters and pillar pages?

You'll find the answers to these questions (and much more) in this IMPACT+ Pro course with the mind behind IMPACT’s traffic and lead-generating pillar strategy, Liz Moorehead. 

This course is ideally suited for content managers and digital marketers who are tasked with developing and executing robust content strategies that drive results for their company.

Course Transcripts:
Intro
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6

Lesson length 1h 24m
PRO
Course Course
Fundamentals of Highly Effective Sales Communication
Level: Advanced
It is critical to establish trust during your sales calls but what does that look like?  IMPACT’s Chris Duprey will explain what effective communication is, how to gain commitment to the next steps in the sales process, and how to use content, video, and social media as a tool to educate your buyer along the way. Then, IMPACT’s Chris Marr will teach you how significant it is to remove weak language to ensure you maintain your customer's confidence and trust. 

In this course you will learn:
  • What effective communication really looks and sounds like for both the buyer and seller
  • How to establish trust with buyers before you ever talk to them
  • How to remove weak language and establish authority

Course Transcripts:
It is critical to establish trust during your sales calls but what does that look like?  IMPACT’s Chris Duprey will explain what effective communication is, how to gain commitment to the next steps in the sales process, and how to use content, video, and social media as a tool to educate your buyer along the way. Then, IMPACT’s Chris Marr will teach you how significant it is to remove weak language to ensure you maintain your customer's confidence and trust. 

In this course you will learn:
  • What effective communication really looks and sounds like for both the buyer and seller
  • How to establish trust with buyers before you ever talk to them
  • How to remove weak language and establish authority

Course Transcripts:
Lesson length 41m
FREE
Course Course
The Revenue Team Approach to Sales Enablement Content
Level: Intermediate
No matter how much we publish great traffic-driving, lead-generating content, many of us still have sales teams telling us, “You’re still not publishing what we need” or “Yeah, only maybe 1% of our content helps me close any deals.” 

In fact, B2B sales teams report that only 27% of the leads passed to them from marketing are even remotely qualified. Enter the revenue team and sales enablement content. 

As we’ve seen with businesses all over the world, when your marketing and sales teams join forces as a revenue team, you can start creating powerful content that actually helps close deals (also known as sales enablement content).

But how is it different from what you're already creating? And how do you go about creating a sustainable, scalable sales enablement content strategy that doesn't make you want to rip your hair out and also makes you look like a total money-making hero at your company?

By the end of this course with Liz Moorehead, IMPACT's editor-in-chief, you'll know:

  • What sales enablement content is (and isn't)
  • What a revenue team is and how the revenue team model is the key to your success
  • How to run powerful content brainstorms with your sales team
  • How to leverage Liz's custom-built revenue content brainstorm tool
  • How to report on the ROI of your content, so no one ever questions your value

Course Transcripts:
No matter how much we publish great traffic-driving, lead-generating content, many of us still have sales teams telling us, “You’re still not publishing what we need” or “Yeah, only maybe 1% of our content helps me close any deals.” 

In fact, B2B sales teams report that only 27% of the leads passed to them from marketing are even remotely qualified. Enter the revenue team and sales enablement content. 

As we’ve seen with businesses all over the world, when your marketing and sales teams join forces as a revenue team, you can start creating powerful content that actually helps close deals (also known as sales enablement content).

But how is it different from what you're already creating? And how do you go about creating a sustainable, scalable sales enablement content strategy that doesn't make you want to rip your hair out and also makes you look like a total money-making hero at your company?

By the end of this course with Liz Moorehead, IMPACT's editor-in-chief, you'll know:

  • What sales enablement content is (and isn't)
  • What a revenue team is and how the revenue team model is the key to your success
  • How to run powerful content brainstorms with your sales team
  • How to leverage Liz's custom-built revenue content brainstorm tool
  • How to report on the ROI of your content, so no one ever questions your value

Course Transcripts:
Lesson length 3h 49m
FREE
Course Course
Building a Scalable, Successful Agency
Level: Intermediate
The Founder and CEO of IMPACT, Bob Ruffolo, will break down what every CEO and business leader needs to know when building a scalable, successful agency. This course gets vulnerable and honest as Bob discusses the journey that IMPACT has taken, what has worked, and what has been learned along the way. Join Bob Ruffolo, Shandi Drummond-Butt, and Brie Rangel as they discuss how to implement a business strategy, sales, how to grow the business from 2 to over 70 employees, finances, and more!

In this course, you will learn: 
  • How to implement a business strategy
  • About the IMPACT Certified Coaching Program
  • How using the proven method They Ask, You Answer can increase sales
  • Valuable advice for business owners on how to grow a marketing agency
  • Business software and books every CEO should know
  • To scale your business from 2 to over 70 employees
The Founder and CEO of IMPACT, Bob Ruffolo, will break down what every CEO and business leader needs to know when building a scalable, successful agency. This course gets vulnerable and honest as Bob discusses the journey that IMPACT has taken, what has worked, and what has been learned along the way. Join Bob Ruffolo, Shandi Drummond-Butt, and Brie Rangel as they discuss how to implement a business strategy, sales, how to grow the business from 2 to over 70 employees, finances, and more!

In this course, you will learn: 
  • How to implement a business strategy
  • About the IMPACT Certified Coaching Program
  • How using the proven method They Ask, You Answer can increase sales
  • Valuable advice for business owners on how to grow a marketing agency
  • Business software and books every CEO should know
  • To scale your business from 2 to over 70 employees
Lesson length 43m
FREE
Course Course
Assignment Selling: Content Is Your Greatest Sales Tool
Level: Beginner
Does your sales team not see the value in content? Do they think you’re wasting time? Are your sales not improving even though you’re publishing article after article, video after video? Assignment Selling might be the missing piece of your inbound marketing puzzle. 

When implemented, Assignment Selling, one of the fundamental pieces of They Ask, You Answer, puts the content you create into the hands of your sales team to help them address prospect questions, objections, and concerns head-on and close deals faster. 

We have helped hundreds of businesses across multiple industries improve their sales processes using Assignment Selling, and in this course, Marcus Sheridan teaches you everything you need to know to make it a success at your organization. 

In this course, you will learn:

  • The importance of leveraging content in the sales process
  • How to spend less time educating in sales meetings and ensuring you’re always working with qualified prospects
  • How Assignment Selling works
  • When you should be using Assignment Selling
  • What great Assignment Selling looks like
  • How to get started

This course is a great fit for sales reps, sales leaders, marketers, and leadership, as it talks about the fastest way to see ROI in your digital sales and marketing!

Course Transcripts:

Does your sales team not see the value in content? Do they think you’re wasting time? Are your sales not improving even though you’re publishing article after article, video after video? Assignment Selling might be the missing piece of your inbound marketing puzzle. 

When implemented, Assignment Selling, one of the fundamental pieces of They Ask, You Answer, puts the content you create into the hands of your sales team to help them address prospect questions, objections, and concerns head-on and close deals faster. 

We have helped hundreds of businesses across multiple industries improve their sales processes using Assignment Selling, and in this course, Marcus Sheridan teaches you everything you need to know to make it a success at your organization. 

In this course, you will learn:

  • The importance of leveraging content in the sales process
  • How to spend less time educating in sales meetings and ensuring you’re always working with qualified prospects
  • How Assignment Selling works
  • When you should be using Assignment Selling
  • What great Assignment Selling looks like
  • How to get started

This course is a great fit for sales reps, sales leaders, marketers, and leadership, as it talks about the fastest way to see ROI in your digital sales and marketing!

Course Transcripts:

Lesson length 23m
PRO
Course Course
How to Implement a Live Chat Strategy
Level: Intermediate
Your inbound business has read They Ask, You Answer, and now you want to level up your online marketing efforts by implementing live chat to your website. Being able to answer your website visitor questions in real-time is powerful! 
Whether you’re implementing live chat for the first time or looking to expand your live chat strategy, the course will guide you through how live chat strategy can help your website visitors at every step of their buyer’s journey. 

In this course, you will learn:
  • “Conversational Marketing” and embracing that in your business culture.
  • How to shift the organizational mindset to embrace live chat.
  • Discover how to create a live chat playbook to roll out your strategy.
  • 5 Rules for starting your first conversation and advanced techniques to improve the end-user experience. 
  • The importance of measuring and the key metrics to monitor with your live chat.
  • Learn about the advanced features that you can do and understand when you are ready to implement them. 

Course Transcripts:
Your inbound business has read They Ask, You Answer, and now you want to level up your online marketing efforts by implementing live chat to your website. Being able to answer your website visitor questions in real-time is powerful! 
Whether you’re implementing live chat for the first time or looking to expand your live chat strategy, the course will guide you through how live chat strategy can help your website visitors at every step of their buyer’s journey. 

In this course, you will learn:
  • “Conversational Marketing” and embracing that in your business culture.
  • How to shift the organizational mindset to embrace live chat.
  • Discover how to create a live chat playbook to roll out your strategy.
  • 5 Rules for starting your first conversation and advanced techniques to improve the end-user experience. 
  • The importance of measuring and the key metrics to monitor with your live chat.
  • Learn about the advanced features that you can do and understand when you are ready to implement them. 

Course Transcripts:
Lesson length 27m
FREE
Course Course
Assignment Prospecting
Level: Intermediate
If you’re in sales, you know how challenging prospecting can be. You’re reaching out to ideal buyers who have never heard of you before, and (in a single communication) you need to get them to like you, trust you, and take action. Too often, however, your messages go unopened and unanswered.Until now, that is.

In this new course, you’ll unlock the powerful tactics, strategies, and secrets to creating prospecting emails that are guaranteed to get higher open rates and leave your prospects genuinely excited to learn more from you.

Course Transcripts:
If you’re in sales, you know how challenging prospecting can be. You’re reaching out to ideal buyers who have never heard of you before, and (in a single communication) you need to get them to like you, trust you, and take action. Too often, however, your messages go unopened and unanswered.Until now, that is.

In this new course, you’ll unlock the powerful tactics, strategies, and secrets to creating prospecting emails that are guaranteed to get higher open rates and leave your prospects genuinely excited to learn more from you.

Course Transcripts:
Lesson length 1h 04m
FREE
Course Course
Video Sales and Marketing Strategy
Level: Beginner
Video can be intimidating. From the production and technology to the idea of being on camera, there’s a lot to consider and overcome when it comes to starting a video sales and marketing strategy. 

In this course, IMPACT They Ask, You Answer Coach and Inbound and Video Workshop Trainer Zachary Basner shares everything you need to know to ensure you start your video journey with confidence. 

You will learn everything Zach has taught hundreds of sales and marketing professionals first-hand, including:

  • How to align your teams around a common vision with video 
  • The different types of styles of marketing and sales videos
  • The 7 types of videos that have the biggest impact on your revenue
  • The 6 factors that make up an engaging and effective sales or marketing video

This course is perfect for anyone who is not sure of how to get started with video in their sales and marketing or looking to drive more views and sales from their existing efforts. 

Course Transcripts:
Video can be intimidating. From the production and technology to the idea of being on camera, there’s a lot to consider and overcome when it comes to starting a video sales and marketing strategy. 

In this course, IMPACT They Ask, You Answer Coach and Inbound and Video Workshop Trainer Zachary Basner shares everything you need to know to ensure you start your video journey with confidence. 

You will learn everything Zach has taught hundreds of sales and marketing professionals first-hand, including:

  • How to align your teams around a common vision with video 
  • The different types of styles of marketing and sales videos
  • The 7 types of videos that have the biggest impact on your revenue
  • The 6 factors that make up an engaging and effective sales or marketing video

This course is perfect for anyone who is not sure of how to get started with video in their sales and marketing or looking to drive more views and sales from their existing efforts. 

Course Transcripts:
Lesson length 1h 30m
FREE
Course Course
How to Optimize Your Google My Business Listing
Level: Beginner
How important is it to you that your business shows up on Google for relevant search queries?

Extremely important, right? That question is a no-brainer.

And to make it happen, you dedicate a lot of your time optimizing your website’s SEO, improving your social media and email campaigns, and even paying for Google Ads to appear at the tippy-top of search results.

But there’s a tool, a FREE tool, that can help prospects find your business more frequently in Google Search and Google Maps (especially if you’re a local business).

Many organizations are familiar with Google My Business. They know they have to create an account, enter their physical address, and maybe upload their logo. And by doing so, prospects wanting to visit their location can get there using Google Maps.

But that is not all this tool is useful for. Far from it. Google is continuously rolling out new tools and features with Google My Business making it an extremely valuable tool in any business’s marketing arsenal.

In fact, by optimizing your Google My Business listing, you’ll increase your visibility in search, give prospects a better shopping experience, and drive more traffic to your website and social channels in addition to your front door.

And that’s what this course is all about.

In this course, you’ll learn:
  • What Google My Business is
  • Why Google My Business is important
  • How to optimize your listing
  • How to review and add images
  • How to audit and respond to reviews
  • How to create google posts
  • How to add videos
  • How to measure success using insights

By the end of this course, you’ll know how to optimize and maintain your Google My Business listing to appear more frequently in relevant search queries, provide amazing experiences for your visitors, and turn more prospects into customers.

How important is it to you that your business shows up on Google for relevant search queries?

Extremely important, right? That question is a no-brainer.

And to make it happen, you dedicate a lot of your time optimizing your website’s SEO, improving your social media and email campaigns, and even paying for Google Ads to appear at the tippy-top of search results.

But there’s a tool, a FREE tool, that can help prospects find your business more frequently in Google Search and Google Maps (especially if you’re a local business).

Many organizations are familiar with Google My Business. They know they have to create an account, enter their physical address, and maybe upload their logo. And by doing so, prospects wanting to visit their location can get there using Google Maps.

But that is not all this tool is useful for. Far from it. Google is continuously rolling out new tools and features with Google My Business making it an extremely valuable tool in any business’s marketing arsenal.

In fact, by optimizing your Google My Business listing, you’ll increase your visibility in search, give prospects a better shopping experience, and drive more traffic to your website and social channels in addition to your front door.

And that’s what this course is all about.

In this course, you’ll learn:
  • What Google My Business is
  • Why Google My Business is important
  • How to optimize your listing
  • How to review and add images
  • How to audit and respond to reviews
  • How to create google posts
  • How to add videos
  • How to measure success using insights

By the end of this course, you’ll know how to optimize and maintain your Google My Business listing to appear more frequently in relevant search queries, provide amazing experiences for your visitors, and turn more prospects into customers.

Lesson length 20m
FREE
Course Course
Elements of a Great They Ask, You Answer Website
Level: Beginner
In this course, you’ll learn how to transform your website into a true buying tool for your prospects and customers. By looking at the ways that digital consumers have changed, we’ll pull out some basic principles that you can apply to your website to make it perform better in search results, convert more visitors and sales, and ultimately get ever-closer to creating an online experience fit to be regarded as the WebMD of your industry.

This course is a great fit for leaders passionate about how they communicate online, sales and marketing managers and teams, and of course anyone who is responsible for making updates to any part of your website.

By the end, you’ll know how to look at any page of your website and find gaps and missed opportunities, how to gradually make improvements or redesign entire elements of the website, and ultimately ensure that any experience buyers have with you online transitions perfectly into actually doing business with you.

Before we get started, I want to clarify that this is not a course about visual web design or development. In fact, you might find after taking this course, that changing the visual layout of your site is the least of your concerns. Instead, we’re focusing exclusively on user experience as it relates to the information and functionality of your website.

If you’re down with that, let’s get started.

Course Transcripts:
In this course, you’ll learn how to transform your website into a true buying tool for your prospects and customers. By looking at the ways that digital consumers have changed, we’ll pull out some basic principles that you can apply to your website to make it perform better in search results, convert more visitors and sales, and ultimately get ever-closer to creating an online experience fit to be regarded as the WebMD of your industry.

This course is a great fit for leaders passionate about how they communicate online, sales and marketing managers and teams, and of course anyone who is responsible for making updates to any part of your website.

By the end, you’ll know how to look at any page of your website and find gaps and missed opportunities, how to gradually make improvements or redesign entire elements of the website, and ultimately ensure that any experience buyers have with you online transitions perfectly into actually doing business with you.

Before we get started, I want to clarify that this is not a course about visual web design or development. In fact, you might find after taking this course, that changing the visual layout of your site is the least of your concerns. Instead, we’re focusing exclusively on user experience as it relates to the information and functionality of your website.

If you’re down with that, let’s get started.

Course Transcripts:
Lesson length 1h 11m
PRO
Course Course
Fundamentals of Virtual Selling
Level: Beginner
When done correctly, virtual selling can shorten your sales cycle and provide additional opportunities for your business to connect with potential customers, especially in a COVID-19 world where face-to-face interactions can be difficult to come by.

Video enables you to hear someone’s voice, see their face, and build the more human, trusting connection needed to help your customers feel comfortable buying from you. 

But how do you sell in a video-first, virtual workplace? In this essential course for any modern sales team, Myriah Anderson explains how to use video in every stage of the sales process to improve engagement and increase revenue. 

By the end, you will know: 
  • How to use video through different stages of the sales process
  • How to be successful with virtual selling 
  • How to measure your success with virtual selling 

This course is a must for anyone in sales looking to navigate the socially distant waters of COVID-19 or simply improve and scale their current sales efforts using video. 

Course Transcripts:
When done correctly, virtual selling can shorten your sales cycle and provide additional opportunities for your business to connect with potential customers, especially in a COVID-19 world where face-to-face interactions can be difficult to come by.

Video enables you to hear someone’s voice, see their face, and build the more human, trusting connection needed to help your customers feel comfortable buying from you. 

But how do you sell in a video-first, virtual workplace? In this essential course for any modern sales team, Myriah Anderson explains how to use video in every stage of the sales process to improve engagement and increase revenue. 

By the end, you will know: 
  • How to use video through different stages of the sales process
  • How to be successful with virtual selling 
  • How to measure your success with virtual selling 

This course is a must for anyone in sales looking to navigate the socially distant waters of COVID-19 or simply improve and scale their current sales efforts using video. 

Course Transcripts: