HubSpot

What is an affirmative resource to track your KPIs without manually inputting the data?

I have the starter plan, but the leap to the next tier is pretty ridiculous for advanced KPIs.

The resource needs to recognize custom properties I've added. See More

Hi,

I am working on our buyer's journey, identifying questions most commonly asked and then adding this to our content creation process.

Has anyone here successfully pulled questions from HubSpot's conversation inbox in bulk?

We get a lot of queries through forms and emails.

Thanks in advance,

Chris See More

You can still join the kickoff event and check out the sessions here. It's today, Monday, May 9th all day long!

As a reminder, for every certification you do (or renew) between May 9-13, HubSpot will donate $5 USD to an education-focused charity (up to $50,000 USD).

Learn more here. See More

Hey there, I'm sick to death of WP and would like to move my site to Hubspot's CMS-starter.

I've been dragging my feet on this and really need to get it done but it feels overwhelming and scary.

I learn tech pretty easily so if someone who's done this can point me towards their favorite resources I'd appreciate it.

Thanks. See More

When analysing your HubSpot reports, you need to make sure the data is as accurate as possible...

So, for anyone who uses HubSpot's Wordpress plugin for tracking your HubSpot contacts' WordPress website activity, I previously noticed that HubSpot's tracking script still tracked the activity of my clients' employees when they were visiting the clients' own website.

That meant that myself and others had a lot of frontend page views appearing in the HubSpot reports because we’re visiting the website a lot and this is reducing the accuracy of the data in HubSpot reports.

It's not enough to rely on blocking traffic per IP in HubSpot's settings as depending on the setup of the organisation, it can be difficult to exclude everyone and... See More

There is now a HubSpot Zoom app! This means you can add contacts and map them to your CRM right within Zoom. Someone else join your meeting who you didn't expect? Add 'em to the CRM right in the moment!

Check it out in this video from the man, the legend, Kyle Jepson!



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The HubSpot resubscribe process has been problematic for years and it seems like I'm not the only one who feels this way! If you agree, please upvote this HubSpot community forum post so they do something about it!


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Having watched the IMPACT course on cleaning up data, I'd love to hear what others are doing. Of course, what lists you create will depend on your business, but I'm generally interested in different approaches.

In the aftermath of the iOS 15 Update in Sept 2021 and now not being able to accurately measure email opens, what are the most effective criteria (across all properties) to clean disengaged non-customers from HubSpot?

Clicks and replies may be a better measure of engagement than opens, but when it comes to marketing emails, just because they don't click or reply, they could still be a good lead...especially if there's no reason to get them to click anywhere, just reading the email is fine. So I'm not sure the email properties are... See More

If so, you may want to check out the CMS Performance API that's currently in beta --> https://developers.hubspot.com/docs/api/cms/performance

I'm experimenting with it for the use cases above but it looks like it has other site monitoring capabilities as well.

Sharing in the event that anyone else has hit their head against these challenges recently. See More

Good day all!

Related to our topic last month, it looks like starting Feb 2022 HubSpot will allow the customization of lifecycle stages for contacts and companies!

Source --> https://community.hubspot.com/t5/Developer-Announcements/Upcoming-Customized-lifecycle-stages-for-contacts-and-companies/m-p/534183

The collective impact of our mastermind group is apparently powerful enough to sway HubSpot decision-making!

I mean, I can't think of a better explanation than:

HubSpot Users Mastermind Group Discusses Pain Point Topic --> ? --> HubSpot product change!

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Source: knowledge.hubspot.com

I didn't want to bury the lead but I went to make a new sandbox for a client and was blind-sided by this (they're Enterprise-level across all Hubs).

I could've sworn you used to be able to have multiple sandboxes... See More

Hi all,

Has anyone else taken the Data Integrations Certification course yet in HubSpot (I think it may be Partner-only).

I thought it did a good job of covering the topic and answering some lingering questions I've had broadly about data integrations in HubSpot.

I also liked the new style of the "taking a break to review what you've learned" that was more standardized than some of the older certification courses.

There's also some good humor in the exam itself (which I always appreciate).

What was your impression of it? See More

Hey everyone!

I'm trying to figure out the best way to handle cleaning out contacts that have hard bounced, soft bounced, etc.

Is this something that is recommended to be done every 3 months or something like that?

Thanks! See More

Hi Hubspotters! I hope you are all so well.

I am looking for an easy way to track sales reach outs in the sales process before calling a deal "dead". Is there a way to pull this data in an easily trackable form?

Ex-
1) You filled out a form to connect with us- automatically creating a deal in our dash
2) Sales reaches out to you with no contact on first, second, third, and so on times.
3) Sales called deal dead and places in "Struck out"/closed-lost.

I want to be able to see that we are making the appropriate amount of touches for first interactions and in between if possible (say going from qualified to proposal shared).

Make sense? Any suggestions?

Thanks for any help in advance!

-David See More

If you haven't heard, Apple's been rolling out new features that allow users to opt out of email tracking, as well as to effectively hide their personal email address (think: burner email addresses).

The big question then becomes:what the heck does this actually mean for me and my email marketing in HubSpot?

Well lucky for you (and me), the HubSpot gods have heard and answered our prayers!

Here's an awesome breakdown of what the updates are and how exactly they'll effect things in HubSpot (like: open rates, contact properties, workflows, etc).

How is everyone else feeling about these updates now that they're actually going live?? See More

Has anyone figured out how to take the knowledge base it make it searchable using key terms. See More

i hired someone to do my hubspot site they ended up updating a lot of the code. However I can't remember who I used. I am trying to find a way to train my va team to be able to update this code and learn html on vidyard.

Any suggestions for resources? See More

Hey Everyone,

Anyone have an email validator they like? Need to test about 1,300 emails.

Thank you! See More

Paul D. Grant put together this great recap of the newest HubSpot offering, CMS Hub Starter! The biggest thing you need to know is that Starter tier for CMS Hub is only $25/month! This price, compared to the $400+/month for Professional or Enterprise tiers, makes CMS Hub significantly more accessible and viable for organizations.

If you ask me, HubSpot is looking to make some noise in the webspace.

Want to learn more? Check out Paul's full article! See More

Hey Everyone,

Does anyone have any thoughts on Vidyard vs Vimeo? We are just starting our video journey and would probably start on basic plans for either. We don't like the Vidyard ad in the free version either. Hoping we don't have to have it if we pay for Pro. We just need a clean way for our sales team to send out videos to prospects, know if they at least started watching a video, and have the ability to trigger a workflow in HubSpot from that event.

Thanks! See More